Sinch, a pioneer in revolutionizing the way the world communicates via its Customer Communications Cloud, today launched the Sinch Omnichannel Connector on the Salesforce AppExchange. This cutting-edge solution improves conversational marketing opportunities and customer experiences by delivering Salesforce Marketing Cloud clients with the latest one-way and two-way messaging functionalities. The solution is now introduced on Salesforce AppExchange.
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The Sinch Omnichannel Connector easily integrates with the Salesforce ecosystem, enabling businesses to optimize their marketing approaches by penetrating and engaging clients across their preferred channels. This latest offering extends the reach of Salesforce Marketing Cloud platform functionalities, offering a holistic suite of omnichannel messaging features. Enterprises can now engage with clients via one-way and two-way messaging through 13 diverse channels, such as RCS, Kakao Talk, Viper, and Instagram.
SOURCE: Sinch Introduces Omnichannel Connector on Salesforce AppExchange