Acquia, the leader in open digital experience software, announced a strategic partnership with SearchStax, the Search Experience Company, to elevate the search experience of Drupal-based websites with advanced AI-driven search capabilities. The partnership will replace Acquia’s existing Solr site search service with a comprehensive new solution, Acquia Search powered by SearchStax, that significantly improves website engagement, user satisfaction, and conversions.
“Search has evolved into critical infrastructure that provides website visitors with an intuitive, accurate, and contextually relevant experience that drives customer satisfaction and boosts conversions,” said Jim Shaw, Chief Product Officer at Acquia. “Likewise, marketing teams want to be able to configure and manage intelligent search experiences without developer involvement. Our partnership with SearchStax allows us to provide easy-to-use tools that enable marketers to configure sophisticated search features without complex coding, so they can ensure the right content is easy to find and can be served faster to their website visitors.”
Acquia Search powered by SearchStax gives marketers the agility they need to optimize search outcomes with key features and benefits including:
- Surface Content Quickly Across Sites: define facets and filters based on categories, tags, and other fields that follow your site’s content structure, while multi-site search breaks down silos to help visitors discover the exact information they need, regardless of where your content lives.
- Drive Content Discoverability: go beyond basic search with AI-driven features that provide automatic search improvements including intelligent search suggestions and auto-completion, related keywords based on search history, and natural language processing to eliminate ‘no result’ searches.
- No-code Analytics and Actionable Insights: robust analytics tools provide full visibility into search behavior and trends. A customizable dashboard provides a quick view of KPIs, and users can dive deep into the details to analyze site engagement, uncover content gaps, and identify specific areas of improvement.
- Make Frictionless Adjustments: optimize content with tools that give marketers the ability to promote key content, boost fields to improve relevance and conversions, include/exclude content, and customize the search experience to different personas with just a few clicks.
- Enterprise Availability and Security: protect your data with built-in compliance for HIPAA, SOC2, ISO 27001, WCAG, and GDPR industry standards, and confidently scale to handle large volumes of data, complex search queries, and demanding performance expectations so visitors can perform fast, reliable searches even during traffic spikes.
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“Integrating Acquia Search powered by SearchStax into our Acquia-hosted website was a seamless process, and we’re excited to implement the latest features,” said Barry Crowley, Web Content Lead Developer at Sensata Technologies, Inc. “We anticipate a substantial improvement in our site’s search functionality that will enable our visitors to find the information they need more quickly and effortlessly, boosting user engagement and driving higher conversions.”
“Site search is key to boosting website conversions and elevating customer experiences. With SearchStax’s advanced search capabilities, Acquia’s customers can maximize their content’s value. This partnership empowers marketing teams to deliver highly relevant website search results, driving engagement and helping them achieve key business objectives,” said Sameer Maggon, CEO at SearchStax.
SOURCE: GlobeNewsWire