Jotform, a leading online form builder and automation platform, has introduced Jotform AI Agents, a groundbreaking solution designed to transform customer service. These AI-powered virtual agents automate workflows, enhance user engagement, and enable organizations of all sizes to scale customer support efficiently across multiple communication channels.
AI-Powered Customer Service at Scale
With Jotform AI Agents, businesses, nonprofits, institutions, and entrepreneurs can seamlessly integrate AI-driven automation into their operations. This no-code solution empowers organizations to deliver personalized, conversational experiences, replacing traditional online interactions with intelligent, real-time engagement.
Designed for ease of use, Jotform AI Agents assist users in handling inquiries, managing processes, and guiding customers through complex workflows such as hotel bookings, employee onboarding, class registrations, appointment scheduling, and more. The platform’s intuitive no-code builder makes it simple to create, customize, train, and deploy AI Agents tailored to unique business needs.
Also Read: Accenture Enhances Growth & Customer Experience with AI
Key Features of Jotform AI Agents
- No-Code AI Agent Builder: Instantly create and deploy AI-powered support agents using a user-friendly interface, with access to over 7,000+ pre-built agents for quick customization.
- Simplified Training: Train AI Agents using conversations, documents, forms, links, FAQs, and more, ensuring they align with your organization’s brand identity and tone.
- Omnichannel, 24/7 Support: Provide seamless support across multiple platforms, including web, mobile, text, and messaging apps like WhatsApp and Facebook Messenger, for a consistent customer experience.
- Advanced AI Capabilities: Automate customer inquiries, transcribe calls, send emails, validate data, and streamline workflows to enhance operational efficiency.
Empowering Businesses Across Industries
Jotform AI Agents offer scalable solutions for businesses across diverse sectors, delivering efficiency and improved customer interactions:
- Small Businesses & Startups: Automate customer inquiries, appointment scheduling, and lead management.
- Nonprofits & Educational Institutions: Enhance donor engagement, streamline volunteer coordination, and support students.
- E-commerce & Real Estate: Personalize shopping experiences, manage customer interactions, and optimize sales processes.
- Healthcare Providers: Improve patient engagement, automate appointment scheduling, and streamline administrative tasks.
“For our first AI product, we wanted to do something bigger than a simple chatbot,” said Aytekin Tank, founder and CEO of Jotform. “AI is redefining customer service, so we designed Jotform AI Agents to make that transformation seamless and cost-effective for users. Our AI Agents empower any organization to save time and money on customer service while providing friendly, 24/7 support to their customers.”
With Jotform AI Agents, organizations can harness the power of automation to deliver exceptional customer experiences, optimize workflows, and stay ahead in the evolving digital landscape.