FirstHive, a leader in AI-powered Customer Data Platform (CDP) solutions, and Infogain, a Silicon Valley-based digital customer experience engineering company, announced a strategic partnership to co-develop innovative solutions aimed at redefining customer engagement for enterprises worldwide.
This collaboration brings together Infogain’s deep expertise in digital transformation and product engineering with FirstHive’s advanced AI-decision intelligence and CDP technology. Together, they will empower enterprises to deliver highly personalized, data-driven experiences across every touchpoint in the customer journey.
By harnessing FirstHive’s AI and machine learning-powered predictive analytics and proprietary recommendation engine, Infogain will enable businesses to create hyper-personalized customer interactions. This new offering will help brands anticipate customer needs, refine engagement strategies, and achieve measurable improvements in satisfaction, loyalty, and long-term business growth in today’s competitive, data-centric environment.
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“We are thrilled to announce our strategic partnership with Infogain as we accelerate adoption of next-generation, AI-powered customer experience solutions,” said Aditya Bhamidipaty, FirstHive’s CEO and Founder. “Customer-centricity remains the cornerstone of FirstHive’s mission. This collaboration merges our cutting-edge CDP technology with Infogain’s world-class product engineering capabilities, enabling businesses to deliver exceptional customer experiences with attributable ROI at scale.”
“FirstHive represents a significant step in Infogain’s mission to integrate AI into our customers’ revenue-generating systems,” said Dinesh Venugopal, CEO of Infogain. “By leveraging FirstHive’s proprietary recommendation engine, we will help businesses navigate shifts in user behavior and deliver hyper-personalized experiences.”