Align Capital Partners’ (“ACP”) portfolio company, ISPN, a leading provider of managed services for community-focused broadband providers, announced the acquisition of two key business lines from DxTEL, a specialized marketing services firm in the broadband sector. The deal includes DxTEL Marketing Services and the Harper platform—a dynamic marketing library designed to deliver customizable broadband content.
With this strategic acquisition, ISPN significantly expands its suite of value-added services, reinforcing its commitment to helping Broadband Service Providers (BSPs) differentiate through customer experience and strategic communications. The integration of DxTEL’s marketing capabilities and Harper’s content platform enables ISPN to offer clients a broader, more effective toolkit to grow customer loyalty and enhance market presence.
As part of the transaction, Eddie Andrews, co-founder of DxTEL, will join ISPN as Vice President of Marketing Services, bringing over 25 years of industry expertise.
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“These capabilities deepen our commitment to supporting the underserved and helping people gain access to broadband connectivity,” said Jeff Neblett, CEO of ISPN. “Harper provides a proven, foundational platform our customers can leverage immediately, while our new marketing services capabilities help position ISPN as a trusted partner throughout the entire customer journey. With Eddie’s 25 years of industry leadership and our like-minded approach to client services, we are strengthening our brand promise: one partner, total peace of mind.”
“Joining forces with ISPN unlocks tremendous new opportunities for our team and our clients,” said Andrews. “Together, we hope to deliver an even more complete solution for broadband providers to build stronger customer relationships and operate more efficiently.”
Scott Lauber, President of ISPN, added, “This acquisition strengthens ISPN’s position as a true revenue-generating partner to clients. We can now advise our clients more seamlessly across product, operational and marketing strategies.”