8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced it continues to be recognized in prominent industry awards, including recent recognitions from Constellation Research, G2, and CX.
2024 Constellation ShortList™ Contact Center as a Service (CCaaS)
8×8 Contact Center was recognized in the 2024 Constellation ShortList for Contact Center as a Service (CCaaS). For this list, Constellation Research evaluates more than 21 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.
2024 Constellation ShortList™ Unified Communications as a Service (UCaaS)
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8×8 Work was recognized in the 2024 Constellation ShortList for Unified Communications as a Service (UCaaS). Constellation Research evaluates around 25 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.
G2 Winter 2024 Awards
8×8 was recognized with 38 badges in the G2 Winter 2024 Awards, including in the categories of High Performer Enterprise and High Performer Mid-Market, Momentum Leader, Leader in Enterprise, Mid-Market, and Small Business, and Easiest to Use Mid-Market, among others. The acknowledgments from G2 are based on responses from real use cases for each question in the Winter 2024 Index for Webinar and Report for Webinar G2 review form.
G2 2024 Best Software Awards
8×8 was a winner in G2’s 2024 Best Software Awards in the categories of Customer Service Products and Collaboration and Productivity Products. To determine the winners, G2 evaluates hundreds of software companies and products recognized across 34 different lists, ranked according to G2’s verified user reviews and publicly available market presence data.
CX Awards 2024
8×8 received highly commended recognition in CX Today’s CX Awards 2024 in the categories of Best Mid-Market Contact Center Platform and Most Innovative Product. A panel of judges determine the winners by assessing applicants across each category by evaluating their ability to innovate, ability to execute, and ability to improve experience.
CRN’s 2024 Channel Chiefs
8×8’s Michael Quince, VP, North America Channel Sales, was selected for CRN’s list of 2024 Channel Chiefs. The Channel Chiefs list identifies the channel executives who consistently defend, promote, and execute effective channel partner programs and strategies. CRN editors determine who makes the list based on each individual’s track record of channel accomplishments, standing in the industry, dedication to the partner community, and plans for driving future business innovation and channel growth.
CRN’s 2024 Regional Channel Chiefs
8×8’s Emily Masterton, Director of EMEA Channel Sales, has been named one of CRN’s Regional Channel Chiefs in 2024 in EMEA. CRN’s Channel Chiefs list is an annual accolade listing the most impactful and well-respected channel leaders within vendor firms, with 2024 being the first year to include a list honoring the channel leaders of EMEA and APAC.
“As organizational needs and expectations change, we are always looking for new ways to deliver the solutions needed to drive business growth and provide exceptional customer and employee experiences,” said Hunter Middleton, Chief Product Officer at 8×8, Inc. “Being recognized for these efforts is an honor and a motivator for us to continue innovating, improving, and delivering what our customers need when they need it.”
8×8 Contact Center and 8×8 Work are delivered through 8×8’s integrated cloud contact center and unified communications platform, which includes cloud contact center, business phone, video meetings, team chat, and SMS capabilities. The platform is a resilient, secure, and compliant platform, offering the highest levels of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.
SOURCE: BusinessWire