Apex Systems, a leading global technology services provider and ASGN brand announced that its AI-powered customer service agent, Peak CX-AI, is now available in the newly introduced AI Agents and Tools category on AWS Marketplace. Built on Amazon Lex, Peak CX-AI offers enterprises an intelligent, ready-to-deploy solution that enhances customer engagement, increases operational efficiency, and drives brand loyalty-without the burden of extensive custom development or ongoing support.
As businesses race to implement scalable AI solutions, Apex Systems is helping organizations unlock the full value of artificial intelligence through comprehensive, end-to-end services. From AI advisory and literacy to custom agent and accelerator development, Apex integrates seamlessly with clients’ cloud infrastructure, security, and governance frameworks to ensure scalable and trusted deployment.
“Apex Systems is laser-focused on accelerating AI innovation by providing scalable solutions to our clients,” said Heather MacKinnon-Miller, Global Head of AI for Apex Systems. “Marrying our deep expertise in application development and managed services with our key technology partnerships, we can meet our clients where they are on their AI journey, shrink time-to-value, and deliver a lasting impact.”
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As an AWS Advanced Tier Services Partner, Apex Systems brings deep cloud capabilities to its enterprise clients, supported by a team of more than 350 AWS-certified consultants. The debut of Peak CX-AI further cements Apex’s position as a pioneer in enterprise AI, making it one of the first AWS Partners to join the AI Agents and Tools category on AWS Marketplace.
With this launch, customers can now quickly discover, purchase, and deploy advanced AI agent solutions—like Peak CX-AI—directly through their AWS accounts. This streamlined approach accelerates procurement, removes traditional bottlenecks such as lengthy vendor assessments, and provides centralized control over licensing, payments, and access through AWS.
Peak CX-AI is part of a broader portfolio of AI solutions developed by Apex Systems to support its Fortune 1000 client base. For example, a major professional services firm recently partnered with Apex to embed AI agents into its knowledge management systems, reducing time-to-value by 50%. In another engagement, a Fortune 500 utility provider worked with Apex to build its first chatbot using a multi-agent architecture, significantly improving the employee experience.
“What’s so exciting about the AI space now is how repeatable and interchangeable these patterns can be. It’s faster and easier than ever to see real value in AI for our clients,” MacKinnon-Miller concluded.