boost.ai, a leading developer of AI Agents for regulated enterprises, announced it has been recognized as a Leader by Gartner in the 2025 Magic Quadrant for Conversational AI Platforms. boost.ai has been recognized in this Magic Quadrant by Gartner for its “Ability to Execute” and “Completeness of Vision”.
The report states that “Gartner defines conversational AI platforms (CAIPs) as SaaS products that primarily enable the development of applications simulating human conversation across multiple channels and media”. As AI adoption accelerates, the market is seeing a clear shift in customer expectations toward higher-quality self-service and interactions. While enterprises increasingly turn to generative AI to meet these expectations, platforms, like boost.ai, that combine generative capabilities with proven conversational AI, offer the scalable, reliable solutions needed to deploy with confidence.
“We’ve always believed that trust is the foundation of enterprise AI. Being recognized as a Leader by Gartner reinforces our position as a global provider of AI-driven conversations that our customers can trust,” said Jerry Haywood, CEO of boost.ai. “It affirms our commitment to delivering AI that is not only powerful and scalable but also responsible and secure. It’s this unwavering focus that continues to earn the confidence of some of the world’s most respected brands.”
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Over the past year, boost.ai announced multiple customer wins and partnerships in the US and UK, including Jack Henry, SwitchThink and Sage. The company also introduced Test Studio, a first of its kind built-in studio to test and validate AI Agent performance before they are deployed by enterprises. With more than 600 live AI Agents across 450+ organizations worldwide, boost.ai is the go-to provider of trustworthy AI Agents for leading banking, insurance, and government institutions. The platform delivers industry-leading resolution rates above 90% and is certified to both ISO 27001 and ISO 27701 standards, reinforcing enterprise-grade data protection and privacy management across every customer interaction.
SOURCE: boost.ai