Box, the leader in Intelligent Content Management (ICM), announced a major advancement in its Box AI platform with the introduction of next-generation AI Agents, designed to revolutionize how businesses interact with and extract value from their enterprise content.
These newly introduced AI Agents offer capabilities such as intelligent Search, Deep Research, and advanced data extraction, enabling users to uncover insights and drive efficiency across workflows. Built on Box’s trusted foundation of enterprise-grade security and compliance, these tools allow organizations to engage with their content more dynamically and effectively.
Box also revealed its Box AI Agent for Microsoft 365 Copilot, expanding seamless integration across productivity platforms. This new capability enables users to securely search, analyze, and act on Box-stored content directly within the Microsoft 365 ecosystem, delivering smarter collaboration experiences.
Also Read: Twilio Forms Multi-Year Strategic Partnership with Microsoft to Advance Conversational AI Innovation
“The future of enterprise AI will be defined by intelligent agents that can work together across systems, each bringing unique context and capabilities to the table,” said Aaron Levie, co-founder and CEO of Box. “Just as APIs once connected software, AI agents will change the way we work – and that transformation will be most profound when applied to enterprise content. With this next evolution of Box AI, we’re putting the intelligence of millions of files directly into the hands of users and into the AI tools they already use. These Agents will integrate seamlessly across platforms, helping teams make faster, more informed decisions while preserving the security and compliance enterprises depend on.”
Box AI Agents: Built for Secure, Scalable Enterprise Impact
The newly launched AI Agents are architected with a five-layer framework to ensure powerful, context-aware performance. Drawing from the enterprise’s knowledge securely stored in Box, each Agent harnesses top-tier AI models from partners including Amazon, Anthropic, Google, IBM, Meta, OpenAI, and xAI. Designed with specific objectives in mind, the Agents follow structured workflows and are equipped with specialized tools to execute tasks with precision.
Users can leverage these Agents to automatically extract insights, answer complex queries, and automate content-centric workflows. For further customization, teams can tailor AI Agents through Box AI Studio, giving organizations the flexibility to align automation to their unique business needs.
“AI is fundamentally changing how we work, but the real breakthrough will come when it can understand and act on the vast amount of content organizations rely on every day,” said Amy Machado, Sr. Research Manager, Enterprise Content and Knowledge Discovery Strategies at IDC. “With Box’s latest AI advancements, customers will be able to leverage AI to instantly find answers, extract insights, and create new content with their most critical information already securely stored in Box. It’s a big and important step forward in making AI truly useful across the enterprise.”