Elisa Oyj, a leading Finnish telecommunications provider, announced the expansion of its strategic partnership with Google Cloud to accelerate the development of AI-powered autonomous network operations. By adopting Google Cloud’s Autonomous Network Operations framework-featuring advanced data management and artificial intelligence solutions-Elisa aims to evolve from predictive to prescriptive analytics, enhancing operational efficiency, resilience, and overall customer experience.
This initiative marks a pivotal step in Elisa’s journey toward establishing a truly intelligent, self-managing network. The collaboration builds upon the company’s highly automated infrastructure, the Elisa Defined Network (EDN), which has been instrumental in driving network efficiency and automation to date. With this new phase, Elisa is pushing boundaries toward achieving world-class network autonomy.
The telecommunications sector is undergoing rapid transformation, driven by exponential data growth, the rollout of next-generation technologies like 5G, and increasing consumer demand for speed, reliability, and seamless digital services. Traditional, manual approaches to network management are no longer sufficient—leading to operational bottlenecks, increased costs, and higher risk of service disruptions.
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To overcome these challenges and bring the vision of an “agentic telco network” to life, Elisa is leveraging several core Google Cloud technologies. These include BigQuery and Spanner for scalable, real-time data processing, and Vertex AI for developing and deploying machine learning models. Additionally, Elisa is adopting Google’s Gemini models and the Agent Development Kit (ADK) to create intelligent software agents designed to automate and optimize network functions. These agents will work collaboratively through Google’s open-source-based Agent-to-Agent (A2A) protocol, streamlining complex workflows such as diagnostics, forecasting, and automated response.
“We are incredibly excited to embark on this next phase of our partnership with Google Cloud, focusing on the ambitious goal of AI-driven autonomous networks,” said Sami Komulainen, Chief Operating Officer, Elisa. “This strategic cooperation is designed to not only elevate our own network capabilities to a world-leading standard, but also to foster new innovations that will benefit our customers through unprecedented levels of operational efficiency and service agility.”
“Our deepened collaboration is all about empowering Elisa to deliver an even better experience for its customers,” said Muninder Singh Sambi, Vice President and General Manager of Networking and Security, Google Cloud. “By working hand-in-hand with Elisa, we’re helping the company advance towards a future where its network is fully autonomous, intelligently managing itself to deliver more reliable services, faster innovation, and a seamless digital experience for everyone. We’re committed to supporting Elisa in achieving its vision of a sustainable future through digitalization.”