In today’s rapidly changing business environment, companies that listen deeply to their customers and turn those insights into action are the ones that win. That’s the foundation of a new strategic partnership between Memphis-based Epic Pivot and Edit Media – two firms joining forces to help mid-sized and large businesses thrive through uncertainty by investing in customer understanding, strategy, and innovation.
This partnership offers a comprehensive suite of services designed to meet the moment, including:
-Customer Research & Insights
-Strategic Planning
-Purposeful Transformation
-Employee Experience (EX)
-Rapid Innovation
-Internal & External Communications
-Marketing Campaigns
-Fractional CMO Services
-Public Relations
-User Experience (UX)
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A Smarter Way to Build for the Future
Epic Pivot and Edit Media believe that companies succeed when they center their strategies on real human needs — and use those insights to build adaptive, resilient roadmaps for the future. Rather than chasing trends or implementing generic solutions, the partnership helps businesses deeply understand their customers and unlock growth through tailored strategies that align brand, purpose, and performance. The benefits of this approach include increased customer loyalty, higher market share, and a more resilient business model.
“When we began, it was the height of the real estate crisis, a precipitous recession. At that point, we offered a full range of growth services. We later paired our offerings to just the strategy and innovation consultancy; however, given the market phenomena such as AI and other forces, we see the strategic partnership as getting back to our roots,” said Michael Graber, Managing Partner of Epic Pivot. “It is necessary for clients to discern customer data, make actionable growth plans, and socialize it internally and in the market to breakthrough and stay on top.”
Solving the Real Problems Holding Businesses Back
SOURCE: EINpresswire