Five9, Inc. , provider of the Intelligent CX Platform, today announced that its Board of Directors has appointed Amit Mathradas as the Company’s Chief Executive Officer (“CEO”) and a director, effective February 2, 2026. Mr. Mathradas will take on the role from Board Chairman Mike Burkland, whose decision to retire from the CEO position was announced in July. Mr. Burkland will continue to serve on the Board and will work with Mr. Mathradas to ensure a smooth transition.
Until recently, Mr. Mathradas served as CEO of Nintex, serving more than 7,000 public and private-sector organizations across over 90 countries. Under his leadership, Nintex built out the company’s AI-centric, agentic business orchestration platform, reflecting his track record of scaling global businesses, driving product innovation, and delivering through a strong partner-led ecosystem. Prior to that, he was President and Chief Operating Officer of Avalara, where he helped grow the business by over 250% over the course of four years. Avalara was acquired by Vista Equity Partners in 2022 for $8.4 billion.
Mr. Burkland said, “I’m thrilled to welcome Amit as the next CEO of Five9. His deep expertise in product innovation, AI, and operational excellence at scale makes him ideally suited to lead the Company into its next chapter. As we advance our AI-driven CX strategy, we believe Amit will help lead Five9 to even greater success by furthering our efforts to accelerate growth and deliver meaningful value for our customers, partners, employees, and shareholders. He will lead our efforts to capture greater share in an expanding market, where Five9 is uniquely positioned to win as enterprises increasingly seek unified CX platforms with natively embedded AI. I am confident in Amit’s leadership and proud to pass him the Five9 baton.”
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Mr. Mathradas’ selection follows a thorough search process during which the Board carefully evaluated numerous candidates. These candidates were identified through a search conducted by a nationally recognized executive recruitment firm, overseen by a committee of independent directors.
Mr. Mathradas said, “I am excited to lead such a dynamic company that I have long admired as being at the cutting edge of the industry. Five9 has tremendous opportunities ahead, and I look forward to working with the Board, the rest of the management team, and our employees to execute our strategy to drive growth, increase profitability, and deliver long-term shareholder value. I would like to thank Mike and the Five9 Board for placing their trust in me for this role.”
Robert Zollars, Lead Independent Director of Five9, said, “The entire Board is grateful for Mike’s nearly 18 years of dedication to Five9. Mike led Five9 through several significant milestones, including growing annual revenue from $10 million to over $1 billion. We look forward to a seamless transition as Amit works with Mike and the Board to take Five9 to even greater heights.”
SOURCE: BusinessWire