Hyland, a leader in unified content, process, and application intelligence solutions and the pioneer of the Content Innovation Cloud™, has announced significant AI-powered enhancements across its platform. With these latest advancements, Hyland is empowering enterprises to maximize the value of their unstructured data, streamline operations, and drive intelligent automation.
The updates bring powerful new capabilities to Hyland Automate and Hyland Knowledge Discovery, while delivering major enhancements to Hyland OnBase and Hyland Alfresco. These innovations provide solution builders, administrators, and end-users with cutting-edge tools to improve efficiency, uncover insights, and accelerate digital transformation.
“We continue to deliver on the unified Content Innovation Cloud roadmap and meet evolving customer needs by extending the value of their Hyland solutions,” said Leonard Kim, Chief Product Officer at Hyland. “Our latest product enhancements also support the importance of content intelligence and AI agents in content services—equipping organizations to better access and act on the insights hidden in their enterprise content, enhance data extraction, and intelligently automate critical business processes.”
Hyland Knowledge Discovery: AI-Powered Insights at Your Fingertips
A cornerstone of the Hyland Content Intelligence product suite, Hyland Knowledge Discovery enables organizations to extract actionable insights from enterprise content using intuitive natural language queries.
Key Enhancements:
- AI-Powered Search & Retrieval: Leverage natural language queries, AI agents, and retrieval-augmented generation (RAG) to conduct complex searches and instantly generate relevant, precise information.
- Agent Focus for Precision: Refine search results by specifying metadata fields and applying dynamic filters, ensuring highly accurate, tailored outputs.
- Transparent & Verifiable AI: Validate AI-generated content by linking to original source documents and additional repositories, ensuring trust and reliability.
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Hyland Automate: AI-Driven Automation for Greater Efficiency
Hyland Automate now includes enhanced AI capabilities designed to simplify automation, integrate seamlessly with leading platforms, and reduce time-to-value.
New AI-Powered Features:
- Conversational AI for Automation: A new AI-powered chat interface transforms natural language prompts into automated workflows, making process automation more accessible than ever.
- Seamless OpenAI Integration: A new OpenAI connector enables organizations to leverage existing OpenAI/Azure OpenAI accounts for enhanced automation.
- Microsoft Email Integration: Automate email-based tasks effortlessly with direct integration into Microsoft email services, improving communication workflows.
Hyland Content Management: Smarter, More Scalable Solutions
Hyland has also introduced major updates to its enterprise content management solutions, OnBase and Alfresco, further advancing its commitment to innovation and scalability.
OnBase Foundation 25.1 Enhancements:
- AI-Driven Insights: Advanced tools provide deeper data analysis, helping organizations unlock critical business insights.
- Scalable App-Building Features: New capabilities allow solution builders to create customized applications tailored to unique business needs.
- Enhanced Workflow Automation: Smarter, more flexible workflows improve operational efficiency across departments.
Alfresco 25.1 Enhancements:
- Legal Hold Management: Enhanced tools allow customers to manage the removal of content from legal hold seamlessly.
- Extended Event Parsing: Alfresco’s expanded event parsing library improves data processing and compliance tracking.
- Automated Archiving & Deletion: Organizations can now automate content archiving or deletion upon completion of workflows, boosting performance and scalability.
Hyland for Workday: Strengthening Content Integration & Security
Hyland has also expanded the capabilities of Hyland for Workday, an approved Built on Workday application that enhances content management for Workday HCM and Finance customers. The latest updates introduce configurable security controls and improved indexing, search, and retention features, allowing users to manage critical business content directly within Workday screens.