With the Content Innovation Cloud™, Hyland is rapidly advancing its innovation roadmap, launching a new wave of cloud-native and AI-driven capabilities designed to help organizations simplify processes, elevate decision-making, and unlock greater value from their content. These latest enhancements strengthen Hyland’s integrated ecosystem, bringing together advanced agentic automation, intelligent content services, and robust content management capabilities that address changing enterprise needs.
“Our Q3 product updates show our continued leadership in driving enterprise intelligence,” said Michael Campbell, chief product officer at Hyland. “We’re not just innovating, we’re continuing to meet the evolving needs of our customers by helping organizations harness the full potential of their content wherever they are in their digital transformation journey.”
“Hyland’s sustained focus on innovation delivers tangible, quantifiable business value for customers across the board,” said Mitch Suter, chief innovation officer at Naviant. “With powerful cloud-native integrations and AI-driven automation, Hyland is helping organizations simplify complexity, unlock insights from their content, and accelerate meaningful outcomes. We’re proud to partner with Hyland as they lead the way in transforming how businesses manage and act on their information.”
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New Advancements Accelerating Productivity and Content Intelligence
Hyland’s most recent product updates bring deeper intelligence, tighter integration and improved performance across mission-critical workflows. The key innovations include:
Hyland for Salesforce on Salesforce AppExchange
This new addition to the Content Innovation Cloud lets Salesforce users access all their cloud-native content services directly within their CRM workflows. Users can securely import, find, retrieve, and manage documents—all without leaving Salesforce—to provide a more connected and efficient experience for customer-facing teams.
Hyland for Guidewire ClaimCenter
Hyland has enhanced its Guidewire integration with a set of improvements that simplify claims handling and reduce operational friction. Its cloud-native, prebuilt integration allows insurers to get content management tools out the door faster while ensuring adjusters can access necessary documents directly in ClaimCenter. This eliminates toggling between systems and significantly accelerates claims resolution.
Hyland for SAP SuccessFactors
This latest upgrade offers intelligent, cloud-based content services embedded directly in SAP SuccessFactors Employee Central, letting HR teams streamline document management, improve employee experiences, and manage content-driven tasks with much greater efficiency-all natively within SuccessFactors.
Hyland for Workday
As a Workday-approved Built on Workday application, Hyland for Workday now offers even deeper, in-context content access for HR and finance teams. Users can capture, index, search, view, and retain documents directly inside Workday HCM and Workday Finance, driving more seamless workflows and stronger compliance.
Expanded Q3 Enhancements Across Content Innovation Cloud
In addition to new integrations, Hyland is releasing significant enhancements to its automation, content intelligence, and content management capabilities.
Content Intelligence Breakthroughs
Enhancements to Hyland Knowledge Enrichment enable organizations to push enriched data continuously into their content lakes while applying automated PII masking to support AI and analytics programs. Meanwhile, the latest version of Hyland Knowledge Discovery provides a more intuitive user experience with improved AI-generated insights, customizable guardrails, and easier connectivity across Hyland repositories.
Intelligent Automation Advances
Hyland Automate now features advanced GenAI capabilities that make it easier to configure processes and forms, streamlining the delivery of intelligent workflows. Hyland IDP boasts new enhancements powered by GenAI. Advanced reasoning allows agents to infer information from context and synthesize multiple data points, enabling organizations to scale decision-making with agents with more accuracy and speed.
Content Management Momentum
Hyland continues to augment its core content management platforms with new, cloud-focused enhancements:
OnBase: The Hyland Cloud Update Service automates monthly updates, helping organizations stay current with security, compliance, and performance with minimal manual involvement.
Nuxeo: The latest releases leverage scalability and cloud flexibility with Elastic search architecture, retention support for GCP, and faster mass uploads via Direct Transfer. Alfresco: Users get new dashboards, improved performance, and a new SAP Information Lifecycle Management (ILM) Connector that simplifies SAP content management while reducing the storage and licensing overhead.