IntelePeer, a leading provider of end-to-end conversational AI solutions, has unveiled its next-generation agentic AI capabilities, now available through its upgraded AI Hub. Designed to streamline the development and deployment of advanced conversational experiences, the enhanced AI Hub empowers businesses to quickly build, test, and implement agentic AI with enterprise-grade voice integration.
This latest release enables the automation of complex tasks with minimal to no human intervention-achieving self-service success rates exceeding 90%. Paired with IntelePeer’s robust voice infrastructure and real-time SmartAnalytics, the AI Hub sets a new benchmark for deploying intelligent, scalable, and measurable voice-enabled AI solutions across industries.
“The incorporation of next generation agentic AI into our AI Hub marks a major step forward for how IntelePeer delivers engaging and life-like conversational AI agents to our customers,” commented IntelePeer CEO, Frank Fawzi. “As the market seeks solutions that go beyond basic informational requests and limited FAQs, the AI Hub addresses the growing demand for robust, flexible conversational AI agents that deliver tangible business outcomes and reduce operational costs while improving customer satisfaction. When creating this improved version of agentic AI, our team took a holistic approach to ensure we stand apart from the fragmented solutions on the market today with integrated voice capabilities and end-to-end analytics that other providers can’t deliver on.”
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Scalable AI Designed for Real-World Impact
“IntelePeer’s AI Hub is raising the bar with its ability to rapidly deploy agentic AI solutions that are both scalable and deeply integrated. The addition of autonomous task management and SmartAnalytics provides brands with the tools to understand, optimize, and continually refine customer interactions—delivering real, and real-time, business value,” commented Ian Jacobs, Vice President and Lead Analyst, Opus Research.
Driving Results Through Innovation
“IntelePeer has a rich legacy of innovation and our commitment to harness the latest AI technologies ensures that we’re delivering outcomes-based solutions that deliver immediate and measurable ROI for our customers. With customer expectations rapidly evolving, wanting quicker resolutions and more intuitive self-service capabilities and experiences, it’s no wonder we’re rapidly becoming the go-to platform for full stack enterprise-scale conversational AI solutions,” concluded Fawzi.