Intermedia Cloud Communications, a global leader in AI-powered communications and collaboration, announced that Microsoft 365 (M365) email is now supported within its Intelligent Archiving solution. This new capability enables organizations to securely retain and manage email alongside voice, chat, SMS, and video communications-from Intermedia Unite® (its unified communications platform), Contact Center, and Microsoft Teams-all through a single, integrated application.
With the addition of M365 email, businesses can now consolidate all communications data across multiple channels and providers into one unified system. This approach simplifies compliance, reduces operational risk, and provides structured, AI-ready data for analytics and decision-making.
The update builds on Intermedia’s continued expansion of its intelligent archiving capabilities, which already support voice, chat, SMS, and video meetings across its UC and CC platforms, as well as Microsoft Teams. By integrating Microsoft 365 email, Intermedia is advancing its mission to deliver centralized, compliance-ready data retention-eliminating the need for fragmented systems or third-party tools. As a Microsoft Certified Solutions Partner for over 15 years, Intermedia brings deep, secure integrations to the Microsoft ecosystem, enabling businesses to maximize the value of tools they already rely on.
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“Business communications span multiple channels-email, voice, chat, and video,” said Irina Shamkova, Chief Product Officer at Intermedia. “With the addition of Archiving for Microsoft 365 email, we’re further strengthening our ability to help businesses retain and protect their communications data across all major channels. Beyond archiving, this centralized, secure data foundation positions our customers to unlock the potential of AI-enabling more intelligent search, process automation, and productivity-driving insights.”