iQor CXBPO™, a global leader in customer experience business process outsourcing (BPO), announced the acquisition of JumpCrew, a premier provider of outsourced B2B sales and marketing solutions. The move strengthens iQor’s ability to offer seamless, tech-enabled services across the entire customer journey – from acquisition and conversion to service, retention, and long-term loyalty – solidifying its role as a full-service CX partner for world-class brands.
Headquartered in Nashville, Tennessee, JumpCrew specializes in delivering Growth as a Service (GaaS) through a fully integrated suite of lead generation, content creation, revenue operations automation, and dedicated sales teams. The company has driven over $1 billion in new revenue for some of the fastest-growing and most innovative businesses in the market.
“iQor’s CXBPO expertise and JumpCrew’s unique Growth as a Service execution will deliver a seamless end-to-end customer lifecycle service. This powerful combination, leveraging iQor’s global delivery network and next-generation Voice-of-the-Customer insights, will allow our clients to grow, retain, and optimize their business with enhanced efficiency and performance outcomes,” said iQor President and CEO Chris Crowley.
Also Read: Monte Carlo Launches Native Salesforce Integrations for Reliable AI-Ready Data
Comprehensive Solutions Backed by Technology and Insight
Through this acquisition, clients gain access to a unified, data-driven platform designed to deliver measurable business impact, including:
-
Lead generation, pipeline conversion, customer service, and retention
-
Integrated CX and sales execution powered by Insights iQ™ real-time analytics
-
ROI optimization at every stage of the customer lifecycle
JumpCrew’s proprietary AdPost platform will further enhance iQor’s infinityAiQ™ technology stack, offering businesses advanced tools for digital campaign management, performance tracking, and centralized customer acquisition data.\
“Joining iQor unlocks unprecedented scale for JumpCrew’s proven Growth as a Service approach. With a world-class client portfolio, we know what it takes to drive pipeline growth. Backed by iQor’s global infrastructure and CX intelligence, we’ll deepen those relationships, accelerate lead generation, and innovate faster while preserving the agility and client focus that define JumpCrew,” said Robert Henderson, CEO of JumpCrew.