TruConnect announced it’s been awarded CX Leader of the Year Award by Five9, provider of the Intelligent CX Platform, during Five9’s New Era of CX Awards 2024 ceremony. The Five9 New Era of CX Awards celebrate the most innovative companies and individuals redefining customer experience and AI in business. The winners exemplify excellence in aligning CX strategies with business goals and embracing cutting-edge technology to deliver exceptional experiences.
“We are thrilled to recognize these trailblazers who are leading the charge in advancing CX and AI,” said Andy Dignan, Chief Operating Officer, Five9. “The New CX redefines how brands connect with customers – transforming fragmented, experiences to seamless, AI-driven journeys. We are honored to celebrate these leaders who continue to push the boundaries of what is possible with CX and AI to make every interaction more connected, effortless, and personal. Their innovative strategies inspire us all as we navigate the new era of CX.”
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TruConnect earned the CX Leader of the Year award for its innovative approach to customer experience, seamlessly integrating AI-driven solutions with a commitment to social impact. By combining technology with human engagement, TruConnect has enhanced customer interactions, improved employee experiences, and navigated complex regulatory and data challenges—all while expanding access to essential connectivity services and driving meaningful growth.
SOURCE: PRNewswire