unitQ, the leading AI customer insights platform, announced the launch of its new brand identity, including a modernized logo and a fully redesigned website. This rebrand marks a significant milestone in the company’s continued evolution as a leader in AI for customer insights.
While the updated visual identity reflects a fresh and streamlined look, it also signifies a deeper transformation — one that highlights unitQ’s commitment to delivering precision, innovation and real-time customer-feedback insights for organizations navigating increasingly complex customer landscapes.
“With our reimagined brand we are reinforcing our dedication to providing businesses with the tools they need to unify, analyze and act on customer feedback across all channels in real time,” said Christian Wiklund, unitQ CEO and Co-founder. “As companies scale, diversify and expand globally, the need for real-time, granular customer insights has never been more critical.”
Also Read: Ignite Visibility Acquires Outliant, a Leading Web Development Agency
Decoding Unstructured Customer Feedback
unitQ’s platform has long helped enterprises decode unstructured feedback from sources like support tickets, product analytics, social media, surveys, app store reviews and more. Through continued investment in unitQ’s proprietary data ingestion pipeline, classification models and data-cleansing algorithms, unitQ is enabling customers to capture the authentic voice of the customer like never before — regardless of language, metadata complexity or data anomalies.
That’s why Zendesk, the industry leader in customer experiences, is both a unitQ customer and investor.
“We chose unitQ after evaluating and trying different solutions in the market. The granularity and speed at which unitQ delivers actionable customer insights is beyond what others could offer,” said Shawn Slipy, Vice President Global Renewals at Zendesk.
SOURCE: PRNewswire