Enterpret has launched its new Agentic Customer Feedback Platform. This tool helps organizations gather and understand customer feedback. It pulls insights from support tickets, surveys, community discussions, and product reviews. Businesses can act on this feedback to achieve better results. The platform uses smart AI to eliminate manual tagging and scattered analysis. This provides real-time insights.
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It has a dynamic Customer Knowledge Graph. This graph links feedback to specific business contexts. The Adaptive Taxonomy changes based on customer sentiment and terminology. Enterpret automates feedback interpretation and integrates insights into workflows. This helps product, customer experience, and research teams make quicker, data-driven choices. This launch marks a significant shift. It transforms traditional feedback management into a proactive, intelligence-driven process. The goal is to help businesses, Reduce churn, Increase customer happiness, Drive innovation.