Knack Systems, an SAP partner specializing in SAP Customer Experience, has expanded its collaboration with SAP to introduce Knack Brava, an ordering and collaboration tool that enables SAP Cloud ERP users to rapidly adopt the SAP B2B Self-Service Portal. The portal provides B2B customers with real-time visibility into post-sales information such as order status, delivery schedules, invoices, and payments-all with minimal IT involvement and no need for custom integration. This allows organizations to go live quickly, cut support costs, and scale toward advanced B2B e-commerce without disrupting existing ERP systems. At the heart of the offering, Knack Brava acts as a rapid-deployment accelerator that reduces deployment timelines from months to weeks, accelerating digital transformation and time-to-value.
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“In today’s B2B landscape, customers expect instant access to the information they need, whether you’re delivering equipment, parts, or services,” said Sandeep Nalgundwar, Partner and Chief Sales & Marketing Officer at Knack Systems. “This solution helps our clients operate with the speed and simplicity of a digital-native business without overhauling backend systems. It reduces support load, streamlines operations, and gives customers the real-time visibility they expect.” Already delivering results in industries such as wholesale distribution, manufacturing, chemicals, and consumer products.