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  • Home
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    Snapchat
    Snapchat Launches Creator Subscriptions for Fans Engagement and Boost Monetization
    Sprout Social
    Sprout Social Expands Reddit Partnership for the Answer Engine era
    Ada
    Ada Unveils Unified Reasoning Engine for Agentic Customer Experiences
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    WiseStamp Sets a New Standard for Email Signature Creation
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    Hightouch Launches Content Assembly to Create On-Brand Campaigns with AI
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    Programmatic Advertising Trends in 2026: How Automation and AI Are Reshaping Digital Media Buying
    Programmatic Advertising Trends in 2026: How Automation and AI Are Reshaping Digital Media Buying
    ANA Future of Marketing Leadership Conference 2026 Preparing Marketers for What Comes Next
    ANA Future of Marketing Leadership Conference 2026 Preparing Marketers for What Comes Next
    Predictive Analytics Marketing in 2026: How Brands Anticipate Customer Behavior and Drive Smarter Decisions
    Predictive Analytics Marketing in 2026: How Brands Anticipate Customer Behavior and Drive Smarter Decisions
    Advertising Technology in 2026: How AdTech Is Reshaping Data-Driven Marketing Performance
    Advertising Technology in 2026: How AdTech Is Reshaping Data-Driven Marketing Performance
    How to Calculate Customer Lifetime Value Using MarTech for Smarter Growth Decisions in 2026
    How to Calculate Customer Lifetime Value Using MarTech for Smarter Growth Decisions in 2026
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    Sprout Social
    Sprout Social Expands Reddit Partnership for the Answer Engine era
    StackAdapt and Experian Team Up to Supercharge First-Party Data Activation for Advertisers
    StackAdapt and Experian Team Up to Supercharge First-Party Data Activation for Advertisers
    Kustomer Launches AI Setup Assistant to Help CX Teams Deploy AI With Confidence
    Kustomer Launches AI Setup Assistant to Help CX Teams Deploy AI With Confidence
    PR Newswire and Stacker Deepen Strategic Partnership to Expand Earned Media Reach
    PR Newswire and Stacker Deepen Strategic Partnership to Expand Earned Media Reach
    Growth Channel and Speedeon Partner to Streamline Direct Audience Activation for Programmatic Advertising
    Growth Channel and Speedeon Partner to Streamline Direct Audience Activation for Programmatic Advertising
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    Women in Marketing. Episode 3. feat. Pooja Dey Director of Product Marketing @ Sage & Kavita Patel @ Way Media
    Women in Marketing. Episode 3. feat. Pooja Dey Director of Product Marketing @ Sage & Kavita Patel @ Way Media
    Women in Marketing. Episode 2. feat. Rachel Roundy Fmr. Sr Global Demand Generation Manager- Revenue Marketing @ Intel & Kavita Patel @ Way Media
    Women in Marketing. Episode 2. feat. Rachel Roundy Fmr. Sr Global Demand Generation Manager- Revenue Marketing @ Intel & Kavita Patel @ Way Media
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Paving-the-Way-for-The-New-Wave-of-CMOs
    Paving the Way for The New Wave of CMOs
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Customer Experience

Elevating Customer Experience with Digital Experience Platforms

9 Min Read
Paving-the-Way-for-The-New-Wave-of-CMOs

Paving the Way for The New Wave of CMOs

9 Min Read
Three-Key-Pitfalls-of-Omnichannel-that-B2B-Marketers-Must-Address-in

Three Key Pitfalls of Omnichannel that B2B Marketers Must Address in 2022

5 Min Read
Metaverse-Creating-Opportunities-for-B2B-Marketing

Metaverse Creating Opportunities for B2B Marketing

9 Min Read
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    Snapchat
    Snapchat Launches Creator Subscriptions for Fans Engagement and Boost Monetization
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    Sprout Social Expands Reddit Partnership for the Answer Engine era
    Ada
    Ada Unveils Unified Reasoning Engine for Agentic Customer Experiences
    WiseStamp
    WiseStamp Sets a New Standard for Email Signature Creation
    Hightouch
    Hightouch Launches Content Assembly to Create On-Brand Campaigns with AI
    Previous Next
  • Featured Articles
    Programmatic Advertising Trends in 2026: How Automation and AI Are Reshaping Digital Media Buying
    Programmatic Advertising Trends in 2026: How Automation and AI Are Reshaping Digital Media Buying
    ANA Future of Marketing Leadership Conference 2026 Preparing Marketers for What Comes Next
    ANA Future of Marketing Leadership Conference 2026 Preparing Marketers for What Comes Next
    Predictive Analytics Marketing in 2026: How Brands Anticipate Customer Behavior and Drive Smarter Decisions
    Predictive Analytics Marketing in 2026: How Brands Anticipate Customer Behavior and Drive Smarter Decisions
    Advertising Technology in 2026: How AdTech Is Reshaping Data-Driven Marketing Performance
    Advertising Technology in 2026: How AdTech Is Reshaping Data-Driven Marketing Performance
    How to Calculate Customer Lifetime Value Using MarTech for Smarter Growth Decisions in 2026
    How to Calculate Customer Lifetime Value Using MarTech for Smarter Growth Decisions in 2026
    Previous Next
  • Quick Bytes
    Sprout Social
    Sprout Social Expands Reddit Partnership for the Answer Engine era
    StackAdapt and Experian Team Up to Supercharge First-Party Data Activation for Advertisers
    StackAdapt and Experian Team Up to Supercharge First-Party Data Activation for Advertisers
    Kustomer Launches AI Setup Assistant to Help CX Teams Deploy AI With Confidence
    Kustomer Launches AI Setup Assistant to Help CX Teams Deploy AI With Confidence
    PR Newswire and Stacker Deepen Strategic Partnership to Expand Earned Media Reach
    PR Newswire and Stacker Deepen Strategic Partnership to Expand Earned Media Reach
    Growth Channel and Speedeon Partner to Streamline Direct Audience Activation for Programmatic Advertising
    Growth Channel and Speedeon Partner to Streamline Direct Audience Activation for Programmatic Advertising
    Previous Next
  • Featured Interviews
    Women in Marketing. Episode 3. feat. Pooja Dey Director of Product Marketing @ Sage & Kavita Patel @ Way Media
    Women in Marketing. Episode 3. feat. Pooja Dey Director of Product Marketing @ Sage & Kavita Patel @ Way Media
    Women in Marketing. Episode 2. feat. Rachel Roundy Fmr. Sr Global Demand Generation Manager- Revenue Marketing @ Intel & Kavita Patel @ Way Media
    Women in Marketing. Episode 2. feat. Rachel Roundy Fmr. Sr Global Demand Generation Manager- Revenue Marketing @ Intel & Kavita Patel @ Way Media
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Paving-the-Way-for-The-New-Wave-of-CMOs
    Paving the Way for The New Wave of CMOs
    Metaverse-Creating-Opportunities-for-B2B-Marketing
    Metaverse Creating Opportunities for B2B Marketing
    Previous Next
  • Contact Us
Top Read
Customer Experience

Elevating Customer Experience with Digital Experience Platforms

9 Min Read
Paving-the-Way-for-The-New-Wave-of-CMOs

Paving the Way for The New Wave of CMOs

9 Min Read
Three-Key-Pitfalls-of-Omnichannel-that-B2B-Marketers-Must-Address-in

Three Key Pitfalls of Omnichannel that B2B Marketers Must Address in 2022

5 Min Read
Metaverse-Creating-Opportunities-for-B2B-Marketing

Metaverse Creating Opportunities for B2B Marketing

9 Min Read
cmofirst > Blog > Contact Center as a Service

Tag: Contact Center as a Service

UJET Acquire Spiral to Advance AI and Scale Customer Data
MarketingNews

UJET Acquire Spiral to Advance AI and Scale Customer Data

Posted by CMOFirst Bureau CMOFirst Bureau 5 Min Read
SharpenCX Partners with ElevenLabs to Launch AI Voice Agents That Sound and Feel Human
MarketingNews

SharpenCX Partners with ElevenLabs to Launch AI Voice Agents That Sound and Feel Human

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution
MarketingNews

CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution

Posted by CMOFirst Bureau CMOFirst Bureau 3 Min Read
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time
MarketingNews

Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time

Posted by CMOFirst Bureau CMOFirst Bureau 1 Min Read
Thunai Introduces New Agentic AI Suite for Enterprise Contact Centers to add Intelligence across major CCaaS Platforms
MarketingNews

Thunai Introduces New Agentic AI Suite for Enterprise Contact Centers to add Intelligence across major CCaaS Platforms

Posted by CMOFirst Bureau CMOFirst Bureau 4 Min Read
Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit
MarketingNews

Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit

Posted by CMOFirst Bureau CMOFirst Bureau 5 Min Read
Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform
MarketingNews

Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
RingCentral Breaks Down UCaaS-CCaaS Silos with New Customer Journey Analytics Launched at CCW Las Vegas ‘25
MarketingNews

RingCentral Breaks Down UCaaS-CCaaS Silos with New Customer Journey Analytics Launched at CCW Las Vegas ‘25

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category
MarketingNews

NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
Meltwater and NICE partner to bring real-time social Intelligence to customer service
MarketingNews

Meltwater and NICE partner to bring real-time social Intelligence to customer service

Posted by CMOFirst Bureau CMOFirst Bureau 3 Min Read

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Snapchat Launches Creator Subscriptions for Fans Engagement and Boost Monetization

8 Min Read
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Sprout Social Expands Reddit Partnership for the Answer Engine era

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Ada Unveils Unified Reasoning Engine for Agentic Customer Experiences

5 Min Read
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WiseStamp Sets a New Standard for Email Signature Creation

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