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  • Home
  • News
    CMOFirst’s Weekly Roundup: Discover the Most Recent News From Nielsen, Adobe, ResultsCX, Amagi, Vidmob and more!
    CMOFirst’s Weekly Roundup: Discover the Most Recent News From Cvent, Hyland, Broadsign, Ogury, Telnyx, yeastar and more!
    Pickcel and Amazon Signage Team Up - Making Digital Signage Easier, Scalable and Affordable
    Pickcel and Amazon Signage Team Up – Making Digital Signage Easier, Scalable and Affordable
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Teads Partners with XPLN.AI to Advance Attention Measurement
    Teads Partners with XPLN.AI to Advance Attention Measurement
    PrivacyHawk Appoints Steve Blackford as Chief Marketing Officer
    PrivacyHawk Appoints Steve Blackford as Chief Marketing Officer
    Previous Next
  • Featured Articles
    How Digital Experience Management Software Is Redefining Customer Experience in 2026
    How Digital Experience Management Software Is Redefining Customer Experience in 2026
    Omnichannel Customer Engagement Strategy: How Leading Brands Deliver Seamless, Personalized Experiences Worldwide
    Omnichannel Customer Engagement Strategy: How Leading Brands Deliver Seamless, Personalized Experiences Worldwide
    MarketingProfs B2B Forum 2025: The Premier Event Redefining the Future of B2B Marketing Excellence
    MarketingProfs B2B Forum 2025: The Premier Event Redefining the Future of B2B Marketing Excellence
    Why Headless CMS Is Transforming Digital Experiences for Modern Enterprises
    Why Headless CMS Is Transforming Digital Experiences for Modern Enterprises
    Top Emerging MarTech Companies to Watch in 2026: Driving the Future of AI-Powered Marketing
    Top Emerging MarTech Companies to Watch in 2026: Driving the Future of AI-Powered Marketing
    Previous Next
  • Quick Bytes
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Teads Partners with XPLN.AI to Advance Attention Measurement
    Teads Partners with XPLN.AI to Advance Attention Measurement
    OnAudience Integrates with Amazon Ads to Bring AI-Powered Audience Targeting to Amazon DSP
    OnAudience Integrates with Amazon Ads to Bring AI-Powered Audience Targeting to Amazon DSP
    Cvent Unveils LinkedIn Ads Integration to Boost Event Marketing ROI
    Cvent Unveils LinkedIn Ads Integration to Boost Event Marketing ROI
    Telnyx Partners with RingQ to Strengthen Cloud CX Reliability and Scalability
    Telnyx Partners with RingQ to Strengthen Cloud CX Reliability and Scalability
    Previous Next
  • Featured Interviews
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Paving-the-Way-for-The-New-Wave-of-CMOs
    Paving the Way for The New Wave of CMOs
    Metaverse-Creating-Opportunities-for-B2B-Marketing
    Metaverse Creating Opportunities for B2B Marketing
    The-Urgency-to-Utilize-Digital-Experience-Platform-in-2022
    The Urgency to Utilize Digital Experience Platform in 2022
    Customer Experience
    Elevating Customer Experience with Digital Experience Platforms
    Previous Next
  • Contact Us
Top Read
Customer Experience

Elevating Customer Experience with Digital Experience Platforms

9 Min Read
Paving-the-Way-for-The-New-Wave-of-CMOs

Paving the Way for The New Wave of CMOs

9 Min Read
Three-Key-Pitfalls-of-Omnichannel-that-B2B-Marketers-Must-Address-in

Three Key Pitfalls of Omnichannel that B2B Marketers Must Address in 2022

5 Min Read
Metaverse-Creating-Opportunities-for-B2B-Marketing

Metaverse Creating Opportunities for B2B Marketing

9 Min Read
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  • Home
  • News
    CMOFirst’s Weekly Roundup: Discover the Most Recent News From Nielsen, Adobe, ResultsCX, Amagi, Vidmob and more!
    CMOFirst’s Weekly Roundup: Discover the Most Recent News From Cvent, Hyland, Broadsign, Ogury, Telnyx, yeastar and more!
    Pickcel and Amazon Signage Team Up - Making Digital Signage Easier, Scalable and Affordable
    Pickcel and Amazon Signage Team Up – Making Digital Signage Easier, Scalable and Affordable
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Teads Partners with XPLN.AI to Advance Attention Measurement
    Teads Partners with XPLN.AI to Advance Attention Measurement
    PrivacyHawk Appoints Steve Blackford as Chief Marketing Officer
    PrivacyHawk Appoints Steve Blackford as Chief Marketing Officer
    Previous Next
  • Featured Articles
    How Digital Experience Management Software Is Redefining Customer Experience in 2026
    How Digital Experience Management Software Is Redefining Customer Experience in 2026
    Omnichannel Customer Engagement Strategy: How Leading Brands Deliver Seamless, Personalized Experiences Worldwide
    Omnichannel Customer Engagement Strategy: How Leading Brands Deliver Seamless, Personalized Experiences Worldwide
    MarketingProfs B2B Forum 2025: The Premier Event Redefining the Future of B2B Marketing Excellence
    MarketingProfs B2B Forum 2025: The Premier Event Redefining the Future of B2B Marketing Excellence
    Why Headless CMS Is Transforming Digital Experiences for Modern Enterprises
    Why Headless CMS Is Transforming Digital Experiences for Modern Enterprises
    Top Emerging MarTech Companies to Watch in 2026: Driving the Future of AI-Powered Marketing
    Top Emerging MarTech Companies to Watch in 2026: Driving the Future of AI-Powered Marketing
    Previous Next
  • Quick Bytes
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
    Teads Partners with XPLN.AI to Advance Attention Measurement
    Teads Partners with XPLN.AI to Advance Attention Measurement
    OnAudience Integrates with Amazon Ads to Bring AI-Powered Audience Targeting to Amazon DSP
    OnAudience Integrates with Amazon Ads to Bring AI-Powered Audience Targeting to Amazon DSP
    Cvent Unveils LinkedIn Ads Integration to Boost Event Marketing ROI
    Cvent Unveils LinkedIn Ads Integration to Boost Event Marketing ROI
    Telnyx Partners with RingQ to Strengthen Cloud CX Reliability and Scalability
    Telnyx Partners with RingQ to Strengthen Cloud CX Reliability and Scalability
    Previous Next
  • Featured Interviews
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
    Paving-the-Way-for-The-New-Wave-of-CMOs
    Paving the Way for The New Wave of CMOs
    Metaverse-Creating-Opportunities-for-B2B-Marketing
    Metaverse Creating Opportunities for B2B Marketing
    The-Urgency-to-Utilize-Digital-Experience-Platform-in-2022
    The Urgency to Utilize Digital Experience Platform in 2022
    Customer Experience
    Elevating Customer Experience with Digital Experience Platforms
    Previous Next
  • Contact Us
Top Read
Customer Experience

Elevating Customer Experience with Digital Experience Platforms

9 Min Read
Paving-the-Way-for-The-New-Wave-of-CMOs

Paving the Way for The New Wave of CMOs

9 Min Read
Three-Key-Pitfalls-of-Omnichannel-that-B2B-Marketers-Must-Address-in

Three Key Pitfalls of Omnichannel that B2B Marketers Must Address in 2022

5 Min Read
Metaverse-Creating-Opportunities-for-B2B-Marketing

Metaverse Creating Opportunities for B2B Marketing

9 Min Read
cmofirst > Blog > Contact Center as a Service

Tag: Contact Center as a Service

UJET Acquire Spiral to Advance AI and Scale Customer Data
MarketingNews

UJET Acquire Spiral to Advance AI and Scale Customer Data

Posted by CMOFirst Bureau CMOFirst Bureau 5 Min Read
SharpenCX Partners with ElevenLabs to Launch AI Voice Agents That Sound and Feel Human
MarketingNews

SharpenCX Partners with ElevenLabs to Launch AI Voice Agents That Sound and Feel Human

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution
MarketingNews

CallTower Unveils Ascend Teams Contact Center, a Fully Native Microsoft Teams Solution

Posted by CMOFirst Bureau CMOFirst Bureau 3 Min Read
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time
MarketingNews

Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time

Posted by CMOFirst Bureau CMOFirst Bureau 1 Min Read
Thunai Introduces New Agentic AI Suite for Enterprise Contact Centers to add Intelligence across major CCaaS Platforms
MarketingNews

Thunai Introduces New Agentic AI Suite for Enterprise Contact Centers to add Intelligence across major CCaaS Platforms

Posted by CMOFirst Bureau CMOFirst Bureau 4 Min Read
Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit
MarketingNews

Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit

Posted by CMOFirst Bureau CMOFirst Bureau 5 Min Read
Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform
MarketingNews

Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
RingCentral Breaks Down UCaaS-CCaaS Silos with New Customer Journey Analytics Launched at CCW Las Vegas ‘25
MarketingNews

RingCentral Breaks Down UCaaS-CCaaS Silos with New Customer Journey Analytics Launched at CCW Las Vegas ‘25

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category
MarketingNews

NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category

Posted by CMOFirst Bureau CMOFirst Bureau 2 Min Read
Meltwater and NICE partner to bring real-time social Intelligence to customer service
MarketingNews

Meltwater and NICE partner to bring real-time social Intelligence to customer service

Posted by CMOFirst Bureau CMOFirst Bureau 3 Min Read

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Latest Posts

CMOFirst’s Weekly Roundup: Discover the Most Recent News From Nielsen, Adobe, ResultsCX, Amagi, Vidmob and more!

CMOFirst’s Weekly Roundup: Discover the Most Recent News From Cvent, Hyland, Broadsign, Ogury, Telnyx, yeastar and more!

3 Min Read
Pickcel and Amazon Signage Team Up - Making Digital Signage Easier, Scalable and Affordable

Pickcel and Amazon Signage Team Up – Making Digital Signage Easier, Scalable and Affordable

9 Min Read
Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying

Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying

1 Min Read
How Digital Experience Management Software Is Redefining Customer Experience in 2026

How Digital Experience Management Software Is Redefining Customer Experience in 2026

13 Min Read

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Latest Posts

CMOFirst’s Weekly Roundup: Discover the Most Recent News From Cvent, Hyland, Broadsign, Ogury, Telnyx, yeastar and more!

Pickcel and Amazon Signage Team Up – Making Digital Signage Easier, Scalable and Affordable

Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying

How Digital Experience Management Software Is Redefining Customer Experience in 2026

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