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Tag: contact center

ASAPP

ASAPP Uses Amazon Bedrock to Accelerate Building and Scaling Secure Generative AI Solutions for Contact Centers

8x8

8×8 CX Transformation Drives Continued Customer Adoption and Momentum

Zultys

Zultys Delivers Powerful Release 18.2 with New Integrations and Application Enhancements

Reality-Defender

Reality Defender Partners with TaskUs to Expand Deepfake Detection to Content Moderation Teams and Call Centers

Cresta

Cresta Closes $125M Series D to Accelerate Adoption of Human-Centric AI in the Contact Center

Bucher-_-Suter

Bucher + Suter and Upstream Works Announce Partnership to Expand Omnichannel Options for Bucher + Suter Private Cloud Contact Center Customers

8x8

8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform

Pindrop

Pindrop unveils new Integration with Five9 for Cloud Contact Center protection

Covisian

Covisian Acquires CX Management Company Centrinex

Hatch

Hatch Launches AI CSR Platform, Empowering Businesses to Scale Efficiently