Tag: Conversation Intelligence

eGain Unveils AI Agent for Cisco Webex Contact Center

eGain Unveils AI Agent for Cisco Webex Contact Center

Calabrio Unveils Omni Agent Intelligence to Standardize Quality Across Human and AI Agents

Calabrio Unveils Omni Agent Intelligence to Standardize Quality Across Human and AI Agents

Alvaria and CallMiner Partner to Deliver AI-Driven Conversation Intelligence for Enhanced Customer Experience

Alvaria and CallMiner Partner to Deliver AI-Driven Conversation Intelligence for Enhanced Customer Experience

CallMiner

CallMiner Introduces CallMiner AI Assist to Intelligently and Automatically Support In-Platform Actions

Marchex

Marchex Partners with DealerOn for Marchex’s AI-Powered Conversation Intelligence Solutions

CallMiner

CallMiner Leverages Generative AI to Enhance Post-Interaction and Real-Time AI Summarization

CallMiner

CallMiner Launches the CallMiner App Marketplace to Help Organizations Expand the Value of Conversation Intelligence Investments

Salesloft

Salesloft Announces New AI Features That Capture Valuable Insights from Conversations to Accelerate Deals

CallMiner

CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes

Marchex

Marchex Launches Generative AI-powered Call Summary and Sentiment Suite Capabilities for Vertical Markets