Tag: customer experience

NiCE Launches CXone Mpower Agents, Enterprise-Grade Agentic AI Agents Built for CX to Deliver Automated Fulfillment

NiCE Launches CXone Mpower Agents, Enterprise-Grade Agentic AI Agents Built for CX to Deliver Automated Fulfillment

NiCE CXone Mpower Uses Snowflake to Amplify Secure, Scalable CX Automation

NiCE CXone Mpower Uses Snowflake to Amplify Secure, Scalable CX Automation

TTEC Expands Partnership with Zendesk for AI-driven Customer Experience Solutions

TTEC Expands Partnership with Zendesk for AI-driven Customer Experience Solutions

Meltwater and 8x8 partner to elevate customer support through social intelligence

Meltwater and 8×8 partner to elevate customer support through social intelligence

Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform

Talkdesk shatters outdated customer experience paradigm with launch of Customer Experience Automation platform

Rasa unveils multimodal voice AI for enterprises at Customer Contact Week in Las Vegas

Rasa unveils multimodal voice AI for enterprises at Customer Contact Week in Las Vegas

Zoom reimagines customer experience with agentic AI

Zoom reimagines customer experience with agentic AI

Five9 Launches Agentic CX with AI Agents that can Reason, Decide, and Take Action

Five9 Launches Agentic CX with AI Agents that can Reason, Decide, and Take Action

Foundever® and Cognigy Strengthen Strategic Partnership to Deliver Scalable Agentic AI Solutions Across the Globe

Foundever® and Cognigy Strengthen Strategic Partnership to Deliver Scalable Agentic AI Solutions Across the Globe

CallMiner Collaborates with Microsoft to Enhance Conversation Analytics

CallMiner Collaborates with Microsoft to Enhance Conversation Analytics