Tag: customer experience

FirstLight Launches the Next Phase of its Unified Communications Evolution

FirstLight Launches the Next Phase of its Unified Communications Evolution

Alorica Deepens Investment in Sanas to Drive Next-Gen AI-Enhanced Customer Experience

Alorica Deepens Investment in Sanas to Drive Next-Gen AI-Enhanced Customer Experience

iQor Strengthens Industry-Leading Analytics With OpenAI to Reimagine Voice of the Customer

iQor Strengthens Industry-Leading Analytics With OpenAI to Reimagine Voice of the Customer

CMOFirst’s Weekly Roundup: Discover the Most Recent News From Nielsen, Adobe, ResultsCX, Amagi, Vidmob and more!

CMOFirst’s Weekly Roundup: Discover the Most Recent News From Yahoo, 8×8, Seedtag, Hyland, Blueshift and more!

Cyara Launches Next-Generation CX Assurance Platform Across Voice, Digital, and AI Channels with Expanded Global Reach in 100+ Countries

Cyara Launches Next-Generation CX Assurance Platform Across Voice, Digital, and AI Channels with Expanded Global Reach in 100+ Countries

Alchemer Names Ramesh Kandukuri as CTO

Alchemer Names Ramesh Kandukuri as CTO

8x8, Inc

8×8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization

William Thomas Digital Appoints Scott Jamieson as Chief Growth Officer

William Thomas Digital Appoints Scott Jamieson as Chief Growth Officer

CleverTap & Infobip partner to enhance omnichannel RCS messaging

CleverTap & Infobip partner to enhance omnichannel RCS messaging

Appcues Announces Ryan Barry as CEO to Lead the Future of Customer-Centric Growth

Appcues Announces Ryan Barry as CEO to Lead the Future of Customer-Centric Growth