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News
OnviSource Unveils ChatOrchestra™ to Transform Contact Centers with Conversational Agentic AI
Optimove Launches AI Content Decisioning, an OptiGenie Agent, to Create, Test, and Optimize Marketing Messages in Real Time
Atento and Omilia Establish Strategic Partnership to Lead the Next Wave of Conversational AI Innovation
Airpost Launches AI Ad Engine With a Twist: People
IAB Tech Lab Announces Event and Conversion API (ECAPI) For Public Comment
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Featured Articles
How to Calculate Customer Lifetime Value Using MarTech for Smarter Growth Decisions in 2026
Customer Experience Management Platforms in 2026: How Leading Brands Orchestrate End-to-End CX
BOE International 2026 Shaping the Future of Event Marketing and Live Experience
NRF 2026: Retail’s Big Show Shaping the Future of Commerce and Innovation
Conversational AI in 2026: How Intelligent Conversations Are Transforming Customer Engagement
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Quick Bytes
OnviSource Unveils ChatOrchestra™ to Transform Contact Centers with Conversational Agentic AI
Higgsfield Raises $130M Series A
Fanvue Raises $22M Series A to Expand AI-Driven Creator Monetisation
Looper Insights Enhances CTV Merchandising Platform with Advanced Content and Genre Filtering
Infillion and Yobi Forge Strategic Alliance to Bring AI-Driven Ad Optimization to the Open Web
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Featured Interviews
Women in Marketing. Episode 3. feat. Pooja Dey Director of Product Marketing @ Sage & Kavita Patel @ Way Media
Women in Marketing. Episode 2. feat. Rachel Roundy Fmr. Sr Global Demand Generation Manager- Revenue Marketing @ Intel & Kavita Patel @ Way Media
Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
Paving the Way for The New Wave of CMOs
Metaverse Creating Opportunities for B2B Marketing
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customer experience
InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
GoTo and Grasshopper Rolls Out New Features to Revolutionize Small Business Communication
unitQ Unveils New Brand Identity Powering Autonomous AI for Customer Insights
BCN Launches Cloud Voice Call Center to Deliver Intelligent Insights and Improve Customer Interactions for SMBs
Fathom Integrates the REACH Framework™ to Help Customer Success Teams Drive Expansion with AI
Conversational AI Platform NLX Debuts Multimodal Conversational Interface Including Voice, Images, and Video Out of the Box
Odigo expands market reach in the UK with reinvigorated Partner Programme
NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category
Alorica Launches evoAI™, A Breakthrough Conversational AI Platform That Delivers Emotionally Intelligent, Context-Aware Customer Experiences
Intermedia Launches AI Agent Assist to Enhance Customer Engagement
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