Tag: customer experience

GoTo Unveils 100+ Next-Gen Omnichannel and AI Features to Elevate Communications for SMBs

GoTo Unveils 100+ Next-Gen Omnichannel and AI Features to Elevate Communications for SMBs

Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI

Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI

Utilities Call on Oracle AI to Transform Customer Service

Utilities Call on Oracle AI to Transform Customer Service

Optimum and Google Cloud Collaborate to Transform Optimum’s Customer Experience with AI Innovation

Optimum and Google Cloud Collaborate to Transform Optimum’s Customer Experience with AI Innovation

IDI Integrates with Ping Identity’s PingOne DaVinci to Deliver Powerful Identity Insights Across the Consumer Journey

IDI Integrates with Ping Identity’s PingOne DaVinci to Deliver Powerful Identity Insights Across the Consumer Journey

Eventdex Launches Voice & Chat AI Assistant to Elevate Real-Time Event Engagement

Eventdex Launches Voice & Chat AI Assistant to Elevate Real-Time Event Engagement

New Five9 Fusion for Salesforce Deepens Partnership to Deliver Integrated AI-Powered Customer Experiences

New Five9 Fusion for Salesforce Deepens Partnership to Deliver Integrated AI-Powered Customer Experiences

Telnyx Unveils New AI Capabilities to Drive the Future of Intelligent Customer Interactions

Telnyx Unveils New AI Capabilities to Drive the Future of Intelligent Customer Interactions

Soul Machines Transforms the Modern Workforce by Launching New Experiential AI Agents with Seamless Workflow Integrations

Soul Machines Transforms the Modern Workforce by Launching New Experiential AI Agents with Seamless Workflow Integrations

8x8 Introduces Cutting-Edge Enhancements to Its CX Platform, Elevating Customer and Employee Engagement

8×8 Introduces Cutting-Edge Enhancements to Its CX Platform, Elevating Customer and Employee Engagement