Tag: CX

Attention

Attention Raises $14 Million to Augment all Sales Functions with AI-powered Automations

CMP-Research

Customer Management Practice has announced CMP Research Prism

Infobip

Infobip and Oracle Collaborate to Build Global Omnichannel and Chatbot Integration

SMG

SMG Expands Experience Management Capabilities with Acquisition of Bulbshare

Cisco

Cisco Announces New Webex AI Agent and AI Solutions for the Contact Center to Transform Customer Experiences

LivePerson

LivePerson honored in Inc.’s 2024 Power Partner Awards for B2B excellence

Talkdesk

Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center

Reltio

Reltio Launches New Release with Unparalleled AI-powered Features to Enable Superior Customer Experiences and Enhanced Security

Callvu

Callvu Partners with ArenaCX to Revolutionize BPO Call Center Operations with Digital Micro Apps

Zingly.ai

Zingly.ai Partners with Ascend Technologies to Drive Revenue Growth Through CX Transformation for Salesforce Customers in Complex Regulated Industries