Tag: CX

Verint

Verint AI-Powered Bots Drive Upsell and Revenue Opportunities in Contact Centers

Sprout-Social

Sprout Social Launches New Salesforce Integration using Agentforce to Assist Service Reps

Sinch

Sinch Accelerates Adoption of Rich Communication Services (RCS) Business Messaging with RCS Upscale

Irdeto

Irdeto partners with Bitmovin to enable industry-leading low-latency streaming for great user experience

8x8

8×8 Delivers Latest Platform Innovations Adding Video Engagement to 8×8 Contact Center

GoTo

GoTo Introduces GoTo Connect CX: the Most Complete and Affordable AI-Powered Multichannel Customer Experience Offering for Businesses

Kustomer

Kustomer Appoints Douglas Hanna as President and Chief Operating Officer

Sprout-Social

Sprout Social Unveils Latest Product Innovations to Streamline Marketers’ Work, Accelerate Business Insights with AI, and Simplify Social Customer Service

Kanari-AI

Kanari AI and Kata.ai Form Strategic Partnership to Elevate Conversational AI in the Middle East and Southeast Asia

SearchStax

SearchStax and Magnolia Partner to Empower Marketers with Agile, Personalized Search Solutions