Tag: CX

LivePerson

LivePerson recognized in the 2024 Gartner® Market Guide for Conversational AI Solutions Report

Dynamics

Microsoft Announces Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences

Tethr

Tethr and Awaken Intelligence join forces to accelerate contact center modernization

DISQO

DISQO Welcomes Neil Graham as Chief Revenue Officer

Talkdesk

Talkdesk Unveils New Generative Artificial Intelligence Capabilities to Hyper-Personalize Customer Experience

Smart-Communications

Smart Communications Named Leader in Customer Communication Management by Omdia

SupportLogic

SupportLogic Announces First Data Cloud for Post-Sales CX Observability

CallMiner

CallMiner Launches the CallMiner App Marketplace to Help Organizations Expand the Value of Conversation Intelligence Investments

Verint

Verint Wins $4 Million Deal Including Four AI-Powered Bots

TaskUs

TaskUs and Mavenoid Announce Strategic Partnership To Enable AI-Powered Product Support