Tag: CX

Genesys

Genesys Launches Native Journey Management for Genesys Cloud, Delivering Deeper Insights and Control to Fuel AI-Driven Experiences

Calabrios

Calabrio’s Workforce Management Contact Center Software Integrates with Avaya Experience Platform™ Public Cloud to Power Cloud-Driven Excellence

Afiniti

Afiniti to Unveil eXperienceAI at Avaya ENGAGE 2024

Verizon

Verizon unveils new AI tools to transform customer experience

Cognigy

Cognigy to Showcase Its AI Agents at Genesys Xperience 2024, Aligning With Conference Theme “Your Future Accelerated”

Avaya

Avaya and LivePerson Announce New Partnership to Deliver Best-in-Class CX

Iterable

Iterable Joins the MACH Alliance: An Elite Group of Future-Proof Enterprise Technology Providers

Verint

Verint Wins $7 Million Contract to Deliver AI Business Outcomes for Fortune 500 Brand

Intermedia-Contact-Center

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Merkle

Merkle Expands Global Footprint in Latin America, Accelerating Clients’ Growth Through Experience