Tag: CX

Verint

Verint Wins $7 Million Contract to Deliver AI Business Outcomes for Fortune 500 Brand

Intermedia-Contact-Center

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Merkle

Merkle Expands Global Footprint in Latin America, Accelerating Clients’ Growth Through Experience

Intradiem

Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024

Avaya

Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise

Five9

Five9 Executives to Speak at CCW Las Vegas 2024

Nectar-Solutions

Nectar Solutions Now Available on Genesys AppFoundry

Gupshup

Gupshup hires marketing leader Salim Ali as Chief Marketing Officer

Infosys

Infosys and ServiceNow Strengthen Strategic Collaboration to Transform Customer Experiences with Generative AI-powered Industry Solutions

Yellow.ai

Yellow.ai debuts industry’s first Orchestrator LLM, delivering contextual, human-like customer conversations without training