Tag: CX

Parloa

Parloa Raises $66 Million to Scale and Expand AI-Powered Customer Service Platform

Digitas

Digitas Unveils New Generative AI Platform – Digitas AI

Oracle

Oracle Introduces New AI Capabilities to Help Organizations Boost Sales

Frontegg

Frontegg Supports Rapidly Growing Client Base, Appointing Oren Yaqobi as VP of Customer Success

Cyara

Cyara Receives 2024 CUSTOMER Magazine Voice Technology Excellence Award

8x8

8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

Nextiva

Nextiva Appoints Scott Forbush as Channel Chief

TTEC

TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performance

Sprinklr

Venke Sharma joins Sprinklr as VP & global head of product strategy

Webflow

Webflow announces acquisition of Intellimize – expanding beyond visual development to become an integrated Website Experience Platform