Tag: CX

Emplifi

Emplifi Names Veteran Marketing Leader Susan Ganeshan as Its New CMO

boost.ai

boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service

SuccessKPI

SuccessKPI Appoints Josh Abich as Chief Revenue Officer to Manage AI-Powered Hypergrowth

LivePerson

LivePerson wins Best Business Intelligence Solution at the 2024 Stevie Awards

TTEC

TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience

Teleperformance

Teleperformance Recognized with Frost & Sullivan’s 2024 Global Company of the Year Award for Enhancing Agent Engagement with the Latest AI Technologies

LEAP

LEAP Expands Global Customer Reach with Vonage SIP Trunking API

Cresta

Cresta Named to the Forbes AI 50 List of Top Artificial Intelligence Companies of 2024

Medallia

Medallia Recognized as a Leader in SPARK Matrix™ Customer Journey Analytics Report 2023

Khoros

Khoros Unveils A Generative AI-Powered Platform That Will Revolutionize Self-Service Customer Care