Tag: CX

Merkle

Merkle Partners with Siteimprove to Build First-Ever Accessibility Practice

8x8

8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization

News

ibex Launches Wave iX: The Next Evolution in AI-Powered Digital-First Customer Experience

UserTesting

UserTesting Advances Experience Research with General Availability of its AI Insight Summary, Enabling Users to Quickly Analyze and Summarize Findings at a Click of a Button

Freshworks

Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service.

8x8

8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations.

TaskGPT

TaskGPT Launches in Zendesk Marketplace, Giving Customers Access to Leading Generative AI-fueled Customer Service Solutions.

Teleperformance

Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration Services.

Front

Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service.

TTEC

TTEC Digital wins Cisco Partner Summit 2023 Collaboration Partner of the Year for U.S. West Region.