Tag: CX

Quadient

Quadient extends its footprint in Europe, welcoming 30,000 new customers with the acquisition of Frama

transcosmos

transcosmos releases HackSite, a suite of services that helps solve website CX challenges

Acquire BPO

Acquire BPO Launches Acquire.AI to Propel Business Growth

Five9

Five9 announces availability of Intelligent CX Platform on Google Cloud Marketplace

Merkle

Merkle Partners with Siteimprove to Build First-Ever Accessibility Practice

8x8

8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization

News

ibex Launches Wave iX: The Next Evolution in AI-Powered Digital-First Customer Experience

UserTesting

UserTesting Advances Experience Research with General Availability of its AI Insight Summary, Enabling Users to Quickly Analyze and Summarize Findings at a Click of a Button

Freshworks

Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service.

8x8

8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations.