Mobio Technologies is pleased to announce a strategic partnership between its flagship home services brand You Move Me and Avoca, a provider of AI-powered call agents, with the goal to improve the customer experience and streamline communications.
Integration of Avoca’s intelligent voice agents will allow on-the-ground teams to focus on execution, enhancing responsiveness and laying the groundwork for scalable service delivery. This collaboration demonstrates Mobio’s commitment to integrating cutting-edge technology into its portfolio companies to deliver faster, more efficient, and personalized services.
Central to this initiative is the integration of Avoca’s platform with MoveRight, the proprietary CRM and operations platform developed by Karve IT, in which You Move Me holds a strategic 39.2% ownership stake. MoveRight is a comprehensive, cloud-based solution designed specifically for the moving industry, offering features such as dynamic reporting, automated multichannel customer communications, and an intuitive dispatch system. This integration enables real-time communication between customers, field teams, and operations-ensuring that tasks are routed intelligently and services are delivered with speed and accuracy.
Also Read: Infrrd Named a Leader and Star Performer in Everest Group’s PEAK Matrix® for Intelligent Document Processing
“Avoca stood out from the many AI tools we evaluated,” said Prabh Heer, VP of Operations at Mobio Technologies Inc. and CEO of Karve IT. “We understand that there is an increasing number of AI solutions and a variety of use cases in all aspects of our operations. With that in mind, it was important for us to choose a long-term partner with a proven track record. What set Avoca apart was their flexibility to hit the ground running and innovate alongside us. With You Move Me being a tech-first franchisor in the moving industry, it provides Avoca the opportunity to grow with us as well as help us in our efforts to be a more efficient and well-regarded moving company in North America. Through consistent testing and strategy execution, we are confident that the partnership between You Move Me and Avoca will provide value and support each other’s businesses as they grow.”
Jeff Sims, Managing Director of You Move Me, emphasized the impact on the customer journey: “At You Move Me, innovation is what sets us apart in our efforts to make every move the best move ever for our customers and teammates—it’s at the heart of how we serve our customers. Our partnership with Avoca in advancing AI technology represents a step forward in redefining the moving experience. From smarter scheduling to real-time updates and predictive service personalization, this collaboration allows us to deliver faster, friendlier, and more seamless moves than before. We’re proud to lead the way in using technology to make moving easier-and more enjoyable-for our customers and teams.”
SOURCE: TheNewswire