Bright Pattern, a leading provider of AI-powered omnichannel contact center solutions, and Voxtron, a pioneer in communication technology based in Dubai, announced their participation at GITEX GLOBAL 2025, taking place October 13–17, 2025 at the Dubai World Trade Centre.
This collaboration marks an important step forward in the companies’ partnership, focused on driving AI-powered customer experience (CX) innovation across the UAE and the wider Middle East.
Transforming CX at GITEX GLOBAL 2025
As the world’s largest exhibition for technology, AI, and startups, GITEX GLOBAL provides a premier stage for showcasing the future of customer engagement. Bright Pattern and Voxtron will demonstrate how advanced AI-driven contact center technology can help enterprises reimagine customer experience. Attendees can expect:
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Omnichannel contact center solutions with real-time and historical AI insights, plus AI-powered workforce management.
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Live demos of Voxvantage, Voxtron’s flagship CCaaS platform, enhanced by Bright Pattern’s AI-driven capabilities.
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Exclusive one-on-one sessions with experts from both organizations to explore customized AI-enabled CX strategies.
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Leaders’ Perspectives
“GITEX GLOBAL 2025 offers an excellent venue for demonstrating how our AI-powered omnichannel platform, integrated with Voxtron’s deep regional expertise, redefines customer engagement. We’re eager to bring transformative solutions to businesses across UAE and the Middle East,” said Michael McCloskey, CEO of Bright Pattern.
“Bright Pattern brings world-class AI innovation and a truly unified omnichannel platform that perfectly complements Voxtron’s regional expertise. Their technology enhances our flagship Voxvantage solution with unmatched automation, scalability, and customer insights,” added Padickapparambil Thomas, CEO of Voxtron Middle East LLC.