Sinch, a global leader in customer communications through its Customer Communications Cloud, announced the launch of RCS (Rich Communication Services) campaign capabilities within its AI-driven Sinch Engage platform.
The announcement will take center stage at HubSpot INBOUND’s Partner Day in San Francisco, where Sinch will showcase how the combination of real-time AI and rich messaging is redefining the customer journey.
“The future of customer engagement is not just about sending messages; it’s about starting intelligent, timely, and deeply personal conversations,” said Julia Fraser, Executive Vice President of the Americas at Sinch. “We’re equipping HubSpot partners to lead this industry shift. By integrating powerful AI with the rich, interactive capabilities of RCS and WhatsApp, Sinch Engage turns every customer touchpoint into a genuine opportunity for connection and growth.”
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Key Highlights from the Launch
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Featured Session: Julia Fraser will present “Win More with AI and Next Gen Messaging” on September 2 at 3:00 p.m. PT, offering insights into how HubSpot partners can harness AI and rich messaging to accelerate business growth.
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Next-Generation Messaging: The addition of RCS campaigns empowers businesses to deliver branded, interactive mobile experiences that far exceed the limitations of traditional SMS.
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AI-Powered Personalization: As AI transforms customer expectations for real-time, tailored interactions, Sinch Engage enables businesses to deliver at scale with trusted, data-driven communications.
Recognized as an Essential App in the HubSpot marketplace and a certified co-innovation partner, Sinch is already embedded in the HubSpot ecosystem. With the combination of AI, RCS, WhatsApp, and seamless HubSpot integration, Sinch Engage positions growth-focused businesses to deliver smarter, more engaging customer conversations that drive measurable results.