Zoom Communications, introduced a new era of productivity, intelligent collaboration, and connection, unveiling AI Companion 3.0, with powerful new agentic AI innovations across Zoom Workplace and Zoom Business Services. Announced at Zoomtopia 2025, the company’s annual flagship conference, the innovations showcase Zoom’s vision for agentic AI-first capabilities. Designed to transform how users work, Zoom’s agentic AI turns conversations into action with personalized AI assistance, giving users the power to perform at their best, every day, across multiple surfaces.
“Our customers’ most important conversations happen on Zoom, and now those conversations can result in critical insights to fuel real progress,” said Eric S. Yuan, founder and CEO of Zoom. “With AI Companion 3.0, our agentic AI can understand users’ specific context, priorities, and goals to help them cut through the noise, focus on what matters most, and drive meaningful business outcomes.”
AI Companion 3.0: the ultimate intelligent work companion
Zoom’s vision for the future of work is a unified platform where AI acts as a seamless, intelligent layer. AI Companion 3.0 and the new Zoom Workplace and Business services innovations are at the heart of this vision. More than just an AI assistant, AI Companion works across the Zoom platform and compatible third-party integrations to help users turn conversations into action through deeper conversational insights, save time by tackling administrative tasks, and deliver higher-quality work.
Also Read: Index Exchange and Gracenote Partner on Contextual Intelligence for Streaming TV
Uncover deeper insights
AI Companion will be able to use agentic AI to retrieve and synthesize internal enterprise knowledge, such as from meeting and phone call transcripts, chat history, and shared documents, with external insights (e.g., publicly available market research and industry data) via unified, context-aware search to deliver critical information at the right time. This will allow users to garner deep insights and receive essential information from their conversations, docs, third-party apps, multiple meeting platforms, in-person meetings, and the web.
With new AI note-taking capabilities, users with paid Zoom Workplace accounts can optimize their manual notes with AI Companion in all of their Zoom meetings, and also for in-person meetings and meetings that take place outside of Zoom, such as on Microsoft Teams, Google Meet, and WebEx (coming soon).
Optimize the workday
Proactive agentic skills can help manage busywork so users can focus on what matters. New capabilities, such as “free up my time,” meeting preparation, group assistance, and in-meeting recommendations, help users stay informed by offering the right information at the right time so they can complete their tasks with less effort.
AI Companion, with its new, outcome-focused prompts, will help drive results by helping users identify, prioritize, and complete tasks across the Zoom platform — including meetings, phone calls, chats, and emails – so nothing falls through the cracks.
SOURCE: GlobeNewswire