CisionOne Expands AI Platform with Instant Insights and Social Intelligence

CisionOne Expands AI Platform with Instant Insights and Social Intelligence

Cision, a global leader in consumer and media intelligence, announced significant upgrades to its CisionOne platform with the launch of enhanced Instant Insights dashboards and expanded CisionOne Social intelligence. Together, these advancements deliver a more unified, AI-powered solution that enables PR teams to monitor conversations, protect reputation, distribute media releases, and demonstrate business impact-all within a single platform.

For years, communications professionals have been hindered by fragmented tools, siloed data, and platforms designed for marketers instead of PR teams. This has led to incomplete visibility across media channels, slower crisis management, and ongoing challenges in proving ROI.

The upgraded CisionOne platform directly addresses these pain points, offering:

  • Advanced Filtering & Customization – Apply powerful filters and tailor dashboards to focus on the coverage that matters most.

  • Granular Analysis – Dig deeper into charts and metrics to uncover actionable insights.

  • Insights Hub – Build, organize, and share media coverage from one central hub for easier collaboration.

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  • Shareable Interactive Dashboards – Enable seamless collaboration with interactive dashboards for stakeholders, even those without platform access.

  • Unified Media View – Access traditional coverage, social conversations, and media release performance in one real-time dashboard.

  • Expanded Social Capabilities – New integrations with Instagram and LinkedIn, with TikTok API support coming soon, plus more advanced workflows for listening, publishing, and engagement.

“PR teams have unique challenges that marketing-first tools don’t solve — from managing crises to measuring the true value of earned media,” said Jim Daxner, Chief Product Officer at Cision. “With these AI-powered innovations, we’ve built the only communications platform that brings together traditional media, social intelligence, and media release distribution-enabling our customers to move faster, prove impact, and protect their reputations in real time.”

With these updates, CisionOne stands out as the industry’s only end-to-end communications platform that unifies social intelligence, traditional media insights, and journalist outreach in one place-streamlining workflows and equipping PR teams with smarter, more impactful strategies.