Segra launched SkyVoice – a solid cloud tool that pulls voice, team work, and contact center needs into one clean setup. You can access it on desktop or phone. Teams in offices or at home now talk easier. It cuts down on confusion and helps staff see what’s happening everywhere. The system runs smooth without needing extra apps. Some features still need testing. Updates come fast after feedback. Real-time chat works better than before.
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“Businesses are trying to manage more communication channels than ever, but many are still doing it across disconnected systems,” said Justin Brinker, Senior Vice President, Strategic Technology Solutions at Segra.“SkyVoice brings those functions together in one environment, making it easier to manage voice, collaboration and customer interactions while giving businesses the reliability and visibility they need to operate efficiently.” The platform integrates with widely used enterprise applications such as Salesforce, Microsoft Teams, Zendesk, NetSuite, and HubSpot, embedding communications directly into existing workflows. Delivered over Segra’s owned fiber network, SkyVoice also ensures high-quality, low-latency performance, enabling consistent and reliable communications while reducing dependence on legacy infrastructure.