Napster, a leader in developing embodied and agentic AI technologies, recently unveiled NV2 (Napster Video Model 2), an AI video conversation model that operates in real-time. This new technology is intended to democratize and lower the cost of multimodal AI interaction for businesses around the globe. NV2 will be accessible via Napster’s Omniagent API and is focused on eliminating the financial hurdles which have so far prevented the broad use of AI-driven video agents.
Napster’s announcement signifies an important evolution in the possibility of organizations having AI colleagues with whom customers can interact, employees can be assisted, and teams can be led to achieve even the most complicated tasks in a natural and video-based manner. Thanks to its reduction in the price of live conversational video, Napster is changing the image of AI agents from mere lab experiments to actual workforce tools.
Making AI Coworkers Accessible at Scale
As organizations increasingly explore AI-driven automation, the cost of delivering multimodal experiences that combine voice, video, and intelligence has remained a major obstacle. Traditional conversational video agents often require significant investment, making large-scale deployment difficult for businesses, particularly small and mid-sized organizations seeking to enhance customer engagement and operational efficiency.
NV2 addresses this challenge by offering real-time conversational video capabilities at a significantly lower cost than existing market alternatives. The technology is designed to support a new generation of AI-powered coworkers that can interact naturally with customers and employees while helping organizations scale service delivery without proportionally increasing operational expenses.
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“Unmetered intelligence requires an unmetered interface. With NV2 at one cent per minute, real-time conversational video stops being a feature companies ration and becomes the way people meet AI,” said John Acunto, CEO of Napster. “Our goal is to help every business, from a small startup to a global enterprise, give its customers a presence they want to talk to and its employees the resources to do better work. To allow them to learn from all of that data and consistently improve every aspect of the future of their business. That learning starts with the most frictionless form of communications made possible by NV2 as an enabler at scale.”
Enterprise-Ready Video AI at a Fraction of Traditional Costs
Napster’s NV2 model enables businesses to create and deploy multimodal AI agents across websites, mobile applications, digital platforms, and physical environments using a single prompt-driven deployment process.
The model operates in Full HD at 30 frames per second and supports real-time, two-way video conversations without requiring extensive integration efforts or complex hosting commitments. Through the Napster Omniagent API, organizations can rapidly introduce AI-powered customer-facing or internal support agents capable of handling a wide range of interactions.
Priced at $0.01 per minute, NV2 is positioned as one of the most cost-effective live generative video solutions available, making it feasible for organizations to deploy conversational AI at scale across numerous use cases.
Advancing the Future of Agentic AI
The introduction of NV2 comes as enterprises continue to increase investment in AI agents and intelligent automation. Industry forecasts suggest that task-specific AI agents will become a standard component of enterprise software environments over the next several years. However, many existing AI implementations still rely heavily on text-based interactions or traditional call-center experiences.
NV2 seeks to close this gap by enabling AI agents to communicate through more natural and engaging visual interactions. By providing agents with both voice and video capabilities, organizations can create richer user experiences that more closely resemble human-to-human communication.
The Napster Omniagent API, powered by NV2, supports multiple communication channels including video, voice, text, and call-center integrations through a unified platform. Persistent AI agents can interact with users across different touchpoints while maintaining continuity and context.
Driving the Next Generation of Human-AI Interaction
Napster believes the future of enterprise AI lies in creating more intuitive and scalable ways for people to interact with intelligent systems. By dramatically reducing the cost of multimodal video interactions, NV2 is designed to help organizations move beyond limited pilot programs and adopt conversational AI across customer service, employee support, sales, and operational workflows.
“What DeepSeek did to the frontier LLM labs, NV2 does to live generative video. The premise is simple: Until the cost of multimodal agentic video collapses, it stays a glorified demo — never reaching the millions it was meant for,” said Edo Segal, Chief Technology Officer at Napster. “NV2 breaks that ceiling with the industry’s most robust and scalably priced live generative video model, ushering in an era where multimodal agents meet humanity on its own terms.”
With the launch of NV2, Napster is expanding the possibilities for embodied AI and agentic workflows, enabling organizations of all sizes to integrate real-time conversational video into everyday business operations while laying the foundation for broader adoption of AI-powered digital coworkers.