Marketing

AuthMind

AuthMind Names Bill Butler as Chief Revenue Officer

NICE

NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce

Calabrio

Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency

Medallia

Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm

CallMiner

CallMiner Named a Leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge Solutions

IAS

Integral Ad Science annonces First-TO-Market partnership with Snap to provide ai-driven brand safety and suitability measurement for advertisers

Gong

Gong Introduces Industry’s First AI “Ask Anything” Solution for Individual Contacts to Help Revenue Teams Gain More Complete Insights and Boost Efficiency

Acqueon

Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution

Talkdesk

Talkdesk announces a deeper partnership with Verint to help contact centers increase customer experience automation and better manage workforce needs with artificial intelligence

Avaya

Avaya Aligns Unified Communication Portfolio to ‘Innovation Without Disruption’ Strategy; Announces New Communication and Collaboration Suite