Marketing

Medallia

Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm

CallMiner

CallMiner Named a Leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge Solutions

IAS

Integral Ad Science annonces First-TO-Market partnership with Snap to provide ai-driven brand safety and suitability measurement for advertisers

Gong

Gong Introduces Industry’s First AI “Ask Anything” Solution for Individual Contacts to Help Revenue Teams Gain More Complete Insights and Boost Efficiency

Acqueon

Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution

Talkdesk

Talkdesk announces a deeper partnership with Verint to help contact centers increase customer experience automation and better manage workforce needs with artificial intelligence

Avaya

Avaya Aligns Unified Communication Portfolio to ‘Innovation Without Disruption’ Strategy; Announces New Communication and Collaboration Suite

NICE

NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions

Media-Shower

Media Shower Releases New AI Platform for Marketers

Five9

Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center