News

Causal-IQ

Causal IQ Appoints Industry Veteran Benjamin Bring to Accelerate Growth in the Northeast Region

First-Orion

First Orion, TNS and TransUnion Partnership Helps Standardize Enterprise Vetting and End-to-End Call Authentication Across Branded Calling Ecosystem

GoDaddy

GoDaddy Expands Generative AI Prompt Library Capabilities to Turbo-Charge SMB Support

Salesforce

Salesforce Unveils New Einstein 1 Marketing and Commerce Innovations to Power the Complete Customer Journey with Unified Data and Trusted AI

DeepSights

Launch of DeepSights™ API allows B2C brands to inject market insights directly into business systems

TELUS-International

TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities

Virgin-Atlantic

Virgin Atlantic Recognized for Customer Experience Excellence with Medallia and Kantar Program

Verint

Verint Wins $4 Million Contract to Increase CX Automation for a Top Five U.S. Bank

News-Corp

News Corp and OpenAI Sign Landmark Multi-Year Global Partnership

TechTargets

TechTarget’s BrightTALK Wins 2024 SIIA CODiE Award for Best Event Technology Solution