8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced that Regal.io has joined the 8×8 Technology Partner Ecosystem, as part of the exclusive SellWith8 tier. The partnership combines Regal.io’s sophisticated sales dialing capabilities with 8×8’s comprehensive cloud contact center and unified communications platform, enhancing outbound communication services, such as calls and SMS capabilities, to facilitate better employee and customer experiences.
The 8×8 Technology Partner Ecosystem program allows organizations to enhance customer experiences by deeply embedding cutting-edge technologies into the 8×8 platform. Select partners within the SellWith8 tier are also allowed to sell directly with 8×8, increasing go-to-market efforts, increasing the depth of integrations, and jointly working together to solve customer pain points.
As a SellWith8 tier partner, Regal.io and 8×8 joint customers will also benefit from:
- Native integration of Regal.io’s advanced journey builder and sales dialer with 8×8’s robust cloud communications platform, promising no-compromise efficiency and effectiveness in customer engagements.
- Combined capabilities to send outbound calls and SMS directly from 8×8’s platform, enhancing responsiveness and personalization in customer interactions.
- A highly scalable, flexible solution enabling mid-market and enterprise organizations in high-consideration industries to adapt quickly to changing business needs without intensive resource investment.
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“By joining the 8×8 Partner Ecosystem, we are opening the door for 8×8 customers to take advantage of Regal’s cutting-edge customer engagement tools to leverage untapped customer data and better reach customers with products and services before their competitors do,” said Rebecca Greene, Co-Founder and Chief Technology Officer at Regal.io. “We’re committed to empowering businesses with the tools they need to succeed and, with Regal and 8×8, the future yield of proactive outbound customer engagement is brighter than ever.”
Built on the 8×8 cloud contact center and unified communications platform open architecture, the 8×8 Technology Partner Ecosystem program nurtures an ecosystem of leading technology partners that encourages innovation and provides enterprises with the solutions they need to provide their own customers with exceptional experiences.
“Regal’s revolutionary approach to orchestrating and executing outbound campaigns perfectly complements the 8×8 Contact Center and exemplifies the type of innovation we seek for our highly curated and exclusive SellWith8 program partners,” said Victor Belfor, Global Vice President, Business Development and Strategic Partnerships at 8×8, Inc. “Our customers will experience significant benefits through this deep, native integration, and elevated user experience. We are confident that the combined solution will deliver substantial value to our shared customers.”
8×8’s integrated cloud contact center and unified communications platform includes cloud contact center, business phone, video meetings, team chat, and SMS capabilities in a single-vendor solution. The 8×8 platform is a resilient, secure, and compliant platform, which offers the highest levels of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.
SOURCE: BusinessWire