Verint, The Customer Engagement Company®, announced that TrustRadius has recognized three Verint Open Platform solutions – Verint Workforce Management™ (WFM), Verint Speech Analytics™, and Verint Community™ – with 2023 “Best of Awards.” Verint was recognized in the Best Feature Set, Best Value for the Price, and Best Relationship categories.
According to TrustRadius, earning a Top-Rated Award means the vendor has excellent customer satisfaction and proven credibility. It’s based entirely on customer reviews and sentiment. More than 16,000 reviews were analyzed and 1,018 awards were given across 202 categories that make up this year’s Top Rated products.
“Verint has proven its excellence across multiple domains, securing a total of three prestigious Best of Awards across its platform portfolio. Verint Workforce Management, Verint Speech Analytics, and Verint Community have all been recognized based entirely on feedback from their customers,” says Megan Headley, vice president of research, TrustRadius. “In addition to high satisfaction with the remarkable feature sets of each solution, Verint customers find that these applications live up to their sales and marketing promises, providing good value for the price. Verint’s commitment to excellence is unmistakable, making it the top choice in Community, Conversational Intelligence, and Workforce Management.”
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“Since joining the TrustRadius community, we have gained valuable insights into what’s working for our customers while giving buyers the visibility they need to make informed decisions about the software their organization will benefit from the most,” says Verint’s David Singer, global vice president, go-to-market strategy. “We are proud to be a part of the TrustRadius community and will continue to build innovation as well as value into all of our offerings.”
SOURCE: BusinessWire