Tag: CCaaS

Zendesk Named Leader in 2025 Gartner For CRM Engagement

Zendesk Named Leader in 2025 Gartner For CRM Engagement

Windstream-Enterprise

Windstream Enterprise Launches Talkdesk Express for Small and Midsized Businesses

NICE

NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service For 10th Consecutive Year

Five9

Five9 Named a Leader Again in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service

RapidScale

RapidScale Expands Offerings with New Contact Center as a Service (CCaaS)

3CLogic

3CLogic Achieves Advanced Platform Status in the ServiceNow Partner Program

Twilio

Twilio Recognized as a Leader in 2024 IDC MarketScape for Contact Center as a Service (CCaaS)

TELUS-International

TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities

eGain

eGain Announces AssistGPT for CCaaS at Enterprise Connect

Glia

Glia Challenges Dated CCaaS Paradigm with Unified Interaction Management