Tag: Cloud contact center

USAN and Zendesk Partner to Advance Cloud Contact Center with Amazon Connect

USAN and Zendesk Partner to Advance Cloud Contact Center with Amazon Connect

Glia Names Rei Kasai as Chief Product Officer

Glia Names Rei Kasai as Chief Product Officer

NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category

NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category

Natterbox

Natterbox Expands AI Product Suite with AI Assist, Revolutionizing Post-Call Automation

Sharpen

Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform

8x8

8×8 Receives Multiple Awards for Continued Innovation

Talkdesk

Talkdesk Announces Integration with Q2’s Digital Banking Platform

8x8

8×8 Launches 8×8 Engage to Bridge Customer Experience Journey Gaps Across an Organization

8x8

8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization

8x8

8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations.