Tag: Cloud contact center

NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category

NICE recognized as a Leader for CXone Mpower, receiving the highest scores in 17 criteria and top ranked in the Strategy category

Natterbox

Natterbox Expands AI Product Suite with AI Assist, Revolutionizing Post-Call Automation

Sharpen

Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform

8x8

8×8 Receives Multiple Awards for Continued Innovation

Talkdesk

Talkdesk Announces Integration with Q2’s Digital Banking Platform

8x8

8×8 Launches 8×8 Engage to Bridge Customer Experience Journey Gaps Across an Organization

8x8

8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization

8x8

8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations.

Five9 and XSELL Technologies Announce Partnership