Tag: contact center

HCLTech

HCLTech and Microsoft Expand Strategic Partnership to Help Transform Contact Centers With Generative AI and Cloud-Based Solutions

WOW24-7

WOW24-7 Partners with Gorgias to Enhance Ecommerce Customer Support

ASAPP

ASAPP Uses Amazon Bedrock to Accelerate Building and Scaling Secure Generative AI Solutions for Contact Centers

8x8

8×8 CX Transformation Drives Continued Customer Adoption and Momentum

Zultys

Zultys Delivers Powerful Release 18.2 with New Integrations and Application Enhancements

Reality-Defender

Reality Defender Partners with TaskUs to Expand Deepfake Detection to Content Moderation Teams and Call Centers

Cresta

Cresta Closes $125M Series D to Accelerate Adoption of Human-Centric AI in the Contact Center

Bucher-_-Suter

Bucher + Suter and Upstream Works Announce Partnership to Expand Omnichannel Options for Bucher + Suter Private Cloud Contact Center Customers

8x8

8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform

Pindrop

Pindrop unveils new Integration with Five9 for Cloud Contact Center protection